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Notification by HSBC

HSBC TravelOne Credit Card – Voyage Campaign 2024

You have been selected to participate in our Voyage Campaign 2024. Be it planning for your year-end travel or leisure shopping, simply charge to your HSBC TravelOne Credit Card and redeem the Gift.

Promotional Period: 16 September to 17 November 2024.

Promotion Mechanics

Qualifying Spend Gift
Minimum Qualifying Spend of S$8,000 comprising a minimum of 15 Qualifying Spend transactions

28,000 miles (in the form of 70,000 HSBC Reward points)
Limited to the first 80 Qualified Cardholders

Qualifying Spend

Minimum Qualifying Spend of S$8,000 comprising a minimum of 15 Qualifying Spend transactions

Gift

28,000 miles (in the form of 70,000 HSBC Reward points)
Limited to the first 80 Qualified Cardholders

How to participate

Step 1

Spend

Charge the minimum Qualifying Spend of S$8,000 comprising a minimum of 15 Qualifying Spend transactions from 16 September to 17 November 2024 to your HSBC TravelOne Credit Card.

Step 2

Redeem your gift

If you have successfully qualified for the Promotion, you will receive an SMS notification by 31 December 2024.

No registration needed. This Promotion is applicable for selected HSBC TravelOne credit cardholders. HSBC TravelOne Credit Card – Voyage Campaign 2024 Terms and Conditions apply.

HSBC TravelOne Credit Card – Voyage Campaign 2024 Terms and Conditions

  1. This Voyage Campaign 2024 (“Promotion“) is valid from 16 September to 17 November 2024, both dates inclusive (“Promotional Period“) unless otherwise stated, and is offered by HSBC Bank (Singapore) Limited (“HSBC” or the “Bank“) to selected customers:
    1. who hold a HSBC TravelOne Credit Card issued by HSBC in Singapore (each, a “Card“) as a primary credit cardder; and
    2. whose Card account is in good standing with HSBC over the entire Promotional Period and at the time of fulfillment (as determined by HSBC at its discretion); and
    3. who have been notified via an EDM and/or Push Notification sent by HSBC, in respect of this promotion (each such customer, a “Cardholder“). This promotion is non‑transferable.
  2. HSBC reserves the right to determine at our discretion whether:
    1. Cardholder(s) have met all the requirements of this Promotion; and
    2. Charges made to the Card qualify towards fulfilment of the relevant accumulated minimum Qualifying Spend (as defined below) set for the purposes of this Promotion.
  3. For the purpose of this Promotion:

    Qualifying Spend” shall mean posted retail transactions (in the case of HSBC Spend Instalment, only the total purchase amount will qualify as a Qualifying Spend in the month of purchase), including Local Retail Transactions, Online Transactions and Overseas Transactions, charged to the Card account and/or to the account of the supplementary cardholder of the relevant Cardholder during the Promotional Period BUT shall exclude the Excluded Transactions.

    Local Retail Transactions” shall mean retail transactions which are successfully carried out in Singapore dollars and charged to the Card account and/or to the account of the supplementary cardholder of the relevant Cardholder during the Promotional Period.

    Online Transactions” shall mean all retail transactions successfully charged to the Card account and/or to the account of a supplementary cardholder of the relevant Cardholder made via the internet and processed by the respective merchants/acquirers as an online transaction type through the MasterCard International Incorporated and/or Visa Worldwide networks during the Promotional Period.

    Overseas Transactions” shall mean all overseas transactions successfully carried out outside Singapore and charged in foreign currency to the Card account and/or to the account of a supplementary cardholder of the relevant Cardholder during the Promotional Period.

    Excluded Transactions” shall mean any of the following transactions (which shall, where applicable, be determined based on the transaction descriptions reflected in HSBC’s system and the Merchant Category Codes (the “MCC“) from Visa / Mastercard):

    • 4829 – Money Transfer
    • 4900 – Utilities – Electric, Gas, Water and Sanitary
    • 5199 – Nondurable Good
    • 5960 – Direct Marketing – Insurance Services
    • 6010 – Financial Institutions – Manual Cash Disbursements
    • 6011 – Financial Institutions – Automated Cash Disbursements
    • 6012 – Financial Institutions – Merchandise, Services, and Debt Repayment
    • 6050 – Quasi Cash—Customer Financial Institution
    • 6051 – Non-Financial Institutions – Foreign Currency, Non-Fiat Currency (for example: Cryptocurrency), Money Orders (Not Money Transfer), Travelers Cheques, and Debt Repayment
    • 6211 – Security Brokers / Dealers
    • 6300 – Insurance Sales, Underwriting, and Premiums
    • 6513 – Real Estate Agents & Managers – Rentals
    • 6529 – REMOTE STORED VALUE LOAD – MEMBER
    • 6530 – REMOTE STORED VALUE LOAD – MERCHANT
    • 6532 – PSP-MEMBER-PAYMENT TRANSACTION
    • 6533 – PSP-MERCHANT-PAYMENT TRANSACTION
    • 6534 – MONEY TRANSFER-MEMBER
    • 6536 – MONEYSEND – INTRACOUNTRY
    • 6537 – MONEYSEND – INTERCOUNTRY
    • 6538 – MONEYSEND FUNDING
    • 6540 – Non-Financial Institutions – Stored Value Card Purchase/Load
    • 6555 – Mastercard Imitated Rebate
    • 7299 – Other Services-Not Elsewhere Classified
    • 7349 – CLEAN/MAINT/JANITORIAL SERV
    • 7399 – Business Services Not Elsewhere Classified
    • 7511 – Quasi Cash – Truck Stop Trxns
    • 7523 – Automobile Parking Lots and Garages
    • 7801 – Government Licensed On-Line Casinos (On-Line Gambling) (US Region only)
    • 7995 – Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks
    • 8062 – Hospitals
    • 8211 – Elementary and Secondary Schools
    • 8220 – Colleges, Universities, Professional Schools, and Junior Colleges
    • 8241 – Correspondence Schools
    • 8244 – Business and Secretarial Schools
    • 8249 – Vocational and Trade Schools
    • 8299 – Schools and Educational Services (Not Elsewhere Classified)
    • 8398 – Charitable Social Service Organizations
    • 8651 – Political Organizations
    • 8661 – Religious Organizations
    • 8999 – Professional Services (Not Elsewhere Classified)
    • 9211 – Court Costs, Including Alimony and Child Support
    • 9222 – Fines
    • 9223 – Bail and Bond Payments
    • 9311 – Tax Payments
    • 9399 – Government Services (Not Elsewhere Classified)
    • 9402 – Postal Services – Government Only
    • 9405 – Intra-Government Purchases – Government Only
    • 9754 – GAMBLING-HORSE RACING DOG RACING STATE LOTTERIES

    and such other categories of transactions which HSBC may exclude from time to time without notice or giving reasons.

  4. To participate in this Promotion, a Cardholder must be among the first 80 Cardholders to charge a minimum Qualifying Spend of S$8,000 comprising a minimum of 15 Qualifying Spend transactions within the Promotional Period to their Card. No registration is needed for this Promotion.
  5. Each Cardholder who has satisfied the relevant requirements under Clause 4 shall be entitled to a 70,000 HSBC Reward points (the “Gift“). The use and redemption of HSBC Reward points are subject to HSBC’s Rewards Programme terms and conditions, which are available at www.hsbc.com.sg/rewards.
  6. A Cardholder who has satisfied all the relevant requirements under Clause 4 shall be referred to as a “Qualified Cardholder“. HSBC shall in its absolute discretion determine if a Cardholder has satisfied the terms and conditions of this Promotion. HSBC’s records relating to this Promotion including any details relating to Qualifying Spend shall be final and binding on all Cardholders.
  7. Each Qualified Cardholder is limited to a maximum of one (1) Gift.
  8. All Qualifying Spend with transaction dates charged within the Promotional Period must be posted to a Cardholder’s Card account by 24 November 2024. HSBC accepts no liability for any late submission of any transaction by merchants for whatever reason.
  9. The Gift is not exchangeable for cash, credit or kind in all cases, whether in whole or in part. HSBC may, at its discretion, substitute the Gift with an item of equal or similar value.
  10. If any Qualifying Spend is cancelled or reversed during or after the Promotional Period such that the total Qualifying Spend charged to the Card during the Promotional Period falls short of the relevant minimum Qualifying Spend, the relevant Cardholder will not be considered to have met the Qualifying Spend and will not be considered a Qualified Cardholder.
  11. HSBC is not responsible for any failure or delay in the transmission of Qualifying Spend transactions by any party including but not limited to acquiring merchants, merchant establishments, or any telecommunications provider.
  12. Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder’s Card account for the purpose of accumulating the relevant minimum Qualifying Spend.
  13. Each Qualified Cardholder will receive the HSBC Reward points in their Card account by 31 December 2024.
  14. For Qualified Cardholders who are eligible for the Gift, they will receive an SMS notification to their registered mobile number in HSBC’s records by 31 December 2024, barring any unforeseen technical delays.
  15. If there are any issues regarding the non-receipt of the redemption SMS, Qualified Cardholders must contact HSBC by 12 January 2025.
  16. SMS delivery is dependent on the relevant telecommunication service providers. HSBC is not responsible in any manner whatsoever for any non-receipt of, or delay in the receipt of, any SMS by any party.
  17. In the event that the Card is voluntarily or involuntarily cancelled or terminated or suspended for any reasons whatsoever, or a Qualified Cardholder is determined by HSBC (in its sole discretion) not to have fulfilled the conditions of the Promotion for any reason, HSBC reserves the right to disqualify the Qualified Cardholder at its sole discretion.
  18. HSBC’s records relating to this Promotion including but not limited to any details relating to Qualifying Spend shall be final and binding on all Cardholders.
  19. HSBC reserves the right to vary, delete or add to any of these terms and conditions, or withdraw or alter the Promotion at any time. Where the amendment, variation or supplement is unfavourable to you, HSBC will only amend, vary or supplement the terms of this Promotion where HSBC, acting reasonably, determine that such amendments, variations or supplements are reasonably necessary to:

    (i) reflect changes to our operational costs, business operations or systems and processes, or our arrangements with third parties;

    (ii) give effect to regulatory change, recommendation or guidance, or applicable law;

    (iii) reflect changes to industry or market conditions or practice;

    (iv) align with standards or expectations including in respect of the banking practices or environmental, social and governance practices; or

    (v) otherwise protect our legitimate interests.

  20. Should there be any issues related to this Promotion, the Cardholder is required to contact HSBC at 1800-HSBC NOW (4722 669) by 12 January 2025.
  21. These terms and conditions are governed by the laws of the Republic of Singapore and the parties submit to the non-exclusive jurisdiction of the courts of Singapore.
  22. All information is accurate at the time of publishing or posting online.

Frequently Asked Questions

What is the qualifying spend period of this Promotion?
All Qualifying Spend must be transacted between 16 September to 17 November 2024, both dates inclusive.
How does this Promotion work?
To participate in this Promotion, a Cardholder must be among the first 80 Cardholders to charge a minimum Qualifying Spend of S$8,000 comprising a minimum of 15 Qualifying Spend transactions within the Promotional Period their Card. No registration is needed for this Promotion.
What is the Gift for this Promotion?
Each Cardholder who has satisfied the relevant requirements under Clause 4 shall be entitled to 28,000 miles (in the form of 70,000 HSBC Reward points).
Do all forms of card spend qualify for this Promotion?
Only Local Retail Transactions, Online Transactions and Overseas Transactions (not including the Excluded Transactions) as defined below would count towards the minimum Qualifying Spend.

For the purpose of this Promotion:

Qualifying Spend” shall mean posted retail transactions (in the case of HSBC Spend Instalment, only the total purchase amount will qualify as a Qualifying Spend in the month of purchase), including Local Retail Transactions, Online Transactions and Overseas Transactions, charged to the Card account and/or to the account of the supplementary cardholder of the relevant Cardholder during the Promotional Period BUT shall exclude the Excluded Transactions.

Local Retail Transactions” shall mean retail transactions which are successfully carried out in Singapore dollars and charged to the Card account and/or to the account of the supplementary cardholder of the relevant Cardholder during the Promotional Period.

Online Transactions” shall mean all retail transactions successfully charged to the Card account and/or to the account of a supplementary cardholder of the relevant Cardholder made via the internet and processed by the respective merchants/acquirers as an online transaction type through the MasterCard International Incorporated and/or Visa Worldwide networks during the Promotional Period.

Overseas Transactions” shall mean all overseas transactions successfully carried out outside Singapore and charged in foreign currency to the Card account and/or to the account of a supplementary cardholder of the relevant Cardholder during the Promotional Period.

Excluded Transactions” shall mean any of the following transactions (which shall, where applicable, be determined based on the transaction descriptions reflected in HSBC’s system and the Merchant Category Codes (the “MCC“) from Visa / Mastercard):

  • 4829 – Money Transfer
  • 4900 – Utilities – Electric, Gas, Water and Sanitary
  • 5199 – Nondurable Good
  • 5960 – Direct Marketing – Insurance Services
  • 6010 – Financial Institutions – Manual Cash Disbursements
  • 6011 – Financial Institutions – Automated Cash Disbursements
  • 6012 – Financial Institutions – Merchandise, Services, and Debt Repayment
  • 6050 – Quasi Cash—Customer Financial Institution
  • 6051 – Non-Financial Institutions – Foreign Currency, Non-Fiat Currency (for example: Cryptocurrency), Money Orders (Not Money Transfer), Travelers Cheques, and Debt Repayment
  • 6211 – Security Brokers / Dealers
  • 6300 – Insurance Sales, Underwriting, and Premiums
  • 6513 – Real Estate Agents & Managers – Rentals
  • 6529 – REMOTE STORED VALUE LOAD – MEMBER
  • 6530 – REMOTE STORED VALUE LOAD – MERCHANT
  • 6532 – PSP-MEMBER-PAYMENT TRANSACTION
  • 6533 – PSP-MERCHANT-PAYMENT TRANSACTION
  • 6534 – MONEY TRANSFER-MEMBER
  • 6536 – MONEYSEND – INTRACOUNTRY
  • 6537 – MONEYSEND – INTERCOUNTRY
  • 6538 – MONEYSEND FUNDING
  • 6540 – Non-Financial Institutions – Stored Value Card Purchase/Load
  • 6555 – Mastercard Imitated Rebate
  • 7299 – Other Services-Not Elsewhere Classified
  • 7349 – CLEAN/MAINT/JANITORIAL SERV
  • 7399 – Business Services Not Elsewhere Classified
  • 7511 – Quasi Cash – Truck Stop Trxns
  • 7523 – Automobile Parking Lots and Garages
  • 7801 – Government Licensed On-Line Casinos (On-Line Gambling) (US Region only)
  • 7995 – Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks
  • 8062 – Hospitals
  • 8211 – Elementary and Secondary Schools
  • 8220 – Colleges, Universities, Professional Schools, and Junior Colleges
  • 8241 – Correspondence Schools
  • 8244 – Business and Secretarial Schools
  • 8249 – Vocational and Trade Schools
  • 8299 – Schools and Educational Services (Not Elsewhere Classified)
  • 8398 – Charitable Social Service Organizations
  • 8651 – Political Organizations
  • 8661 – Religious Organizations
  • 8999 – Professional Services (Not Elsewhere Classified)
  • 9211 – Court Costs, Including Alimony and Child Support
  • 9222 – Fines
  • 9223 – Bail and Bond Payments
  • 9311 – Tax Payments
  • 9399 – Government Services (Not Elsewhere Classified)
  • 9402 – Postal Services – Government Only
  • 9405 – Intra-Government Purchases – Government Only
  • 9754 – GAMBLING-HORSE RACING DOG RACING STATE LOTTERIES

and such other categories of transactions which HSBC may exclude from time to time without notice or giving reasons.

I have multiple HSBC credit cards and/or supplementary cards. Can I combine the transactions made on different Cards?

Yes. All Qualifying Spend transactions charged to the Primary Cards in the name of the same Cardholder will be aggregated together to qualify for the minimum Qualifying Spend.

Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder’s Card account for the purpose of accumulating the relevant minimum Qualifying Spend.

I made the Qualifying Spend on my credit card within the Promotional Period. However, I’ve lost my credit card. Can I still receive Gift?
Yes, you will still be eligible for Gift provided that the lost credit card has been replaced and activated.
Do I have to register for this Promotion? Would I know if I have qualified for the Gift before the end of the Promotional Period?

No registration needed for this Promotion.

Verification of the Qualifying Spend will only be done after the end of the Promotion Period thus HSBC is not able to advise if you have qualified for the Gift before the end of the Promotional Period.

How will the total Qualifying Spend amount be calculated?
After the Promotional Period, HSBC will verify if the minimum Qualifying Spend (less off any refunds/cancelled transactions) has been met by the Cardholder. Qualifying Spend made by supplementary cardholders will be consolidated under the main Cardholder’s HSBC Card account for the purpose of accumulating the minimum Qualifying Spend.
When will I be notified if I have qualified for the Gift?
Qualified Cardholders will receive an SMS notification on their mobile number registered with HSBC by 31 December 2024.