A. Promotion-Specific Terms and Conditions
- This Promotion:
- is offered by HSBC Bank (Singapore) Limited (“HSBC“, “we” or “us“);
- commences on 1 November 2025 and ends on 31 December 2025 (subject to Clause 2, Clause 3, and Clause 4 of this Section A below or such other date(s) as we may reasonably determine) (the “Promotional Period“); and
- is applicable to our new and existing customers who meet all the following criteria (collectively referred to as “Eligible Customers” and each, an “Eligible Customer“):
- who hold one or more main HSBC Credit Cards (except HSBC US Dollar Cards, HSBC Corporate Cards, and HSBC Debit Cards) issued by HSBC in Singapore (each, a “Card“) as a primary credit cardholder; and
- whose Card account is in good standing and conducted in a proper and satisfactory manner (as determined by us in our reasonable discretion) over the entire Promotional Period and at the time of fulfillment.
- To participate in this Promotion, an Eligible Customer must (in no particular order):
- Register their interest via the HSBC Credit Card Campaign Registration Form (“E-Form“) using the correct Gift Code FESTIVE within the Promotional Period (each successfully registered Eligible Customer shall be a “Registered Cardholder” and the Card used by him/her to make the registration will be a “Registered Card“). If the Gift Code consists of a spelling error, the registration will be void and you will not be eligible for this Promotion.
- Be among the first 1,000 Registered Cardholders to charge a minimum Qualifying Spend (as defined below) of S$5,000, with a minimum of 10 qualifying transactions within the Promotional Period to their Registered Card(s); OR
- Be among the first 544 Registered Cardholders to charge a minimum Qualifying Spend of S$8,000 with a minimum of 10 qualifying transactions within the Promotion Period to their Registered Cards(s).
- Eligible Customers only need to register their interest once during the Promotional Period to participate in the Promotion.
- All Qualifying Spend (as defined below) with transaction dates charged within the Promotional Period must be posted to a Registered Cardholder’s Card account by 8 January 2026. HSBC accepts no liability for any late submission of any transaction by merchants for whatever reason.
- Each Registered Cardholder who has satisfied the relevant requirements under Clause 2(ii) shall be entitled to one S$200 worth of GrabGifts digital voucher (the “Gift 1“); and each Registered Cardholder who has satisfied the relevant requirements under Clause 2(iii) shall be entitled to one S$400 GrabGifts digital voucher (the “Gift 2“), in each case as determined by the Bank in its sole discretion (“Gift“). A Registered Cardholder who has satisfied all the relevant requirements under Clause 2 shall be referred to as a “Qualified Cardholder“.
Minimum Qualifying Spend Gift Gift Code S$5,000
(includes 10 qualifying transactions)S$200 GrabGifts vouchers
Limited to the first 1,000 Qualified CardholdersFESTIVE S$8,000
(includes 10 qualifying transactions)S$400 GrabGifts vouchers
Limited to the first 544 Qualified CardholdersMinimum Qualifying Spend S$5,000
(includes 10 qualifying transactions)Gift S$200 GrabGifts vouchers
Limited to the first 1,000 Qualified CardholdersGift Code FESTIVE Minimum Qualifying Spend S$8,000
(includes 10 qualifying transactions)Gift S$400 GrabGifts vouchers
Limited to the first 544 Qualified CardholdersGift Code FESTIVE - For the purposes of this Promotion:
“Qualifying Spend” shall mean posted retail transactions including Local Retail Transactions, Online Transactions and Overseas Transactions on eligible categories charged to a Card account of an Eligible Customer (as defined below) and/or to the account of the supplementary cardholder of the relevant Eligible Customer (as defined below) during the Promotional Period.
“Local Retail Transactions” shall mean retail transactions which are successfully carried out in Singapore dollars and charged to a Card account and/or to the account of the supplementary cardholder of the relevant Eligible Customer.
“Online Transactions” shall mean all retail transactions successfully charged to a Card account and/or to the account of a supplemental cardholder of an Eligible Customer made via the internet and processed by the respective merchants/acquirers as an online transaction type through the MasterCard International Incorporated and/or Visa Worldwide networks during the Promotional Period.
“Overseas Transactions” shall mean all overseas transactions successfully carried out outside Singapore and charged in foreign currency to a Card account and/or to the account of a supplemental cardholder of an Eligible Customer during the Promotional Period.
Please refer to the table below for a breakdown on eligible category descriptions and corresponding exclusions:
Category MCCs Examples Travel Airlines 3000 – 3350, 4511 AirAsia, Air Canada, Air France, British Airways, Cathay Pacific, Etihad Airways, EVA Air, Qantas, Scoot, Singapore Airlines Hotels/Lodging 3501 – 3999, 7011 Accor Live Limitless, Ascott Group, Hilton Hotels & Resorts, Marriott International Tour Agencies 4722 – 4723 Agoda, Booking.com, Expedia, KKday, Klook, Traveloka, Trip.com Cruises 4411 – 4457 Resorts World Cruises, Royal Carribean Car Rental 3351 – 3500, 7512 Avis, Blue SG, GetGo, Hertz Shop Apparel 5611, 5621, 5631, 5641, 5651, 5655, 5661, 5691, 5699, 5941, 5948 Adidas, ALDO, Calvin Klein, Chanel, Charles & Keith, Cotton On, Crocs, Decathlon, Louis Vuitton, Love Bonito, Lovisa, Lululemon, Mango, Mothercare, Nike, Uniqlo, Zara Watches & Jewellery 5094, 5944 Cartier, Gold Heart, Omega, Rolex, Swarovski, The Hour Glass, Tiffany & Co Department & Duty Free Stores 5309, 5311, 5262 BHG, Isetan, KrisShop, Marks & Spencer, MUJI, Takashimaya, Shilla Duty Free, Shopee, Lazada Home & Electronics 5045, 5712, 5722, 5732, 5734, 5946 Apple, Best Denki, Canon, Castlery, Challenger, COURTS, DJI, Dyson, Harvey Norman, IKEA Beauty 5977, 5912 Guardian, Innisfree, Kiehls, L’Occitane, Lush, Sephora, The Body Shop, Watsons Specialty Retail 5399, 5942, 5945, 5970, 5992, 5999 Artfriend, Far East Flora, Kinokuniya, Papermarket, Popmart, POPULAR Dine Dairy Products Stores 5451 Island Creamery, KOOKs Creamery, Chocolate Origin Bakeries 5462 Famous Amos, Awfully Chocolate, Bengawan Solo, Bread Talk, Chateraise, Four Leaves Miscellaneous Food Stores 5499 7-11, Cheers, Eu Yan Sang, Nespresso, TWG Caterers 5811 Stamford Catering, Orange Clove Catering, Chilli Manis Catering Eating Places, Restaurants 5812 Din Tai Fung, Paradise Group, Creative Eateries Group, Nandos, Swensens Drinking Places (Alcoholic Beverages) 5813 Brewerkz, Marquee, Zouk, Wine Connection Package Stores, Beer, Wine, Liquor 5921 1855 The Bottle Shop, Bottles & Bottles, Vivino Candy, Nut, Confectionery Stores 5441 Candy Empire, Cocoa Tree, Janice Wong, Venchi, Laderach Restaurants in Hotels 3501 – 3999, 7011 Colony, Asian Market Café, Prego, One-Ninety Restaurant Entertainment Theatrical Producers (Except Motion Pictures), Ticket Agencies 7922 Madame Tussauds, SISTIC, Ticketmaster Motion Picture Theaters 7832 Cathay Cineleisure, Golden Village, Shaw Theatres, The Projector Cable and other Pay TV Services 4899 Amazon Prime, Disney+, IQIYI, Netflix, HBO GO, VIU Digital Goods: Books Movies Music 5815 Spotify, YouTube Premium Travel Category Airlines MCCs 3000 – 3350, 4511 Examples AirAsia, Air Canada, Air France, British Airways, Cathay Pacific, Etihad Airways, EVA Air, Qantas, Scoot, Singapore Airlines Category Hotels/Lodging MCCs 3501 – 3999, 7011 Examples Accor Live Limitless, Ascott Group, Hilton Hotels & Resorts, Marriott International Category Tour Agencies MCCs 4722 – 4723 Examples Agoda, Booking.com, Expedia, KKday, Klook, Traveloka, Trip.com Category Cruises MCCs 4411-4457 Examples Resorts World Cruises, Royal Carribean Category Car Rental MCCs 3351 – 3500, 7512 Examples Avis, Blue SG, GetGo, Hertz Shop Category Apparel MCCs 5611, 5621, 5631, 5641, 5651, 5655, 5661, 5691, 5699, 5941, 5948 Examples Adidas, ALDO, Calvin Klein, Chanel, Charles & Keith, Cotton On, Crocs, Decathlon, Louis Vuitton, Love Bonito, Lovisa, Lululemon, Mango, Mothercare, Nike, Uniqlo, Zara Category Watches & Jewellery MCCs 5094, 5944 Examples Cartier, Gold Heart, Omega, Rolex, Swarovski, The Hour Glass, Tiffany & Co Category Department & Duty Free Stores MCCs 5309, 5311, 5262 Examples BHG, Isetan, KrisShop, Marks & Spencer, MUJI, Takashimaya, Shilla Duty Free, Shopee, Lazada Category Home & Electronics MCCs 5045, 5712, 5722, 5732, 5734, 5946 Examples Apple, Best Denki, Canon, Castlery, Challenger, COURTS, DJI, Dyson, Harvey Norman, IKEA Category Beauty MCCs 5977, 5912 Examples Guardian, Innisfree, Kiehls, L’Occitane, Lush, Sephora, The Body Shop, Watsons Category Specialty Retail MCCs 5399, 5942, 5945, 5970, 5992, 5999 Examples Artfriend, Far East Flora, Kinokuniya, Papermarket, Popmart, POPULAR Dine Category Dairy Products Stores MCCs 5451 Examples Island Creamery, KOOKs Creamery, Chocolate Origin Category Bakeries MCCs 5462 Examples Famous Amos, Awfully Chocolate, Bengawan Solo, Bread Talk, Chateraise, Four Leaves Category Miscellaneous Food Stores MCCs 5499 Examples 7-11, Cheers, Eu Yan Sang, Nespresso, TWG Category Caterers MCCs 5811 Examples Stamford Catering, Orange Clove Catering, Chilli Manis Catering Category Eating Places, Restaurants MCCs 5812 Examples Din Tai Fung, Paradise Group, Creative Eateries Group, Nandos, Swensens Category Drinking Places (Alcoholic Beverages) MCCs 5813 Examples Brewerkz, Marquee, Zouk, Wine Connection Category Package Stores, Beer, Wine, Liquor MCCs 5921 Examples 1855 The Bottle Shop, Bottles & Bottles, Vivino Category Candy, Nut, Confectionery Stores MCCs 5441 Examples Candy Empire, Cocoa Tree, Janice Wong, Venchi, Laderach Category Restaurants in Hotels MCCs 3501 – 3999, 7011 Examples Colony, Asian Market Café, Prego, One-Ninety Restaurant Entertainment Category Theatrical Producers (Except Motion Pictures), Ticket Agencies MCCs 7922 Examples Madame Tussauds, SISTIC, Ticketmaster Category Motion Picture Theaters MCCs 7832 Examples Cathay Cineleisure, Golden Village, Shaw Theatres, The Projector Category Cable and other Pay TV Services MCCs 4899 Examples Amazon Prime, Disney+, IQIYI, Netflix, HBO GO, VIU Category Digital Goods: Books Movies Music MCCs 5815 Examples Spotify, YouTube Premium For the avoidance of doubt, the Eligible Categories are determined by the following Merchant Category Codes (“MCC“). A Merchant Category Code (MCC) is a four-digit number assigned to a merchant/business by the merchant’s acquiring bank. The acquiring bank provides the credit card payment facilities used by the merchant, and it determines and applies (with respect to the account), the MCC which in its view best describes the merchant activity. HSBC does not determine the merchant’s MCC.
“Excluded Transactions” shall mean any of the following (which shall, where applicable, be determined based on the transaction descriptions reflected in HSBC’s system and the merchant category codes from Visa / MasterCard):
- Foreign exchange transactions (including but not limited to Forex.com);
- Donations and payments to charitable, social organisations and religious organisations;
- Quasi-cash transactions (including but not limited to transactions relating to money orders, traveler’s checks, gaming related transactions, lottery tickets and gambling);
- Payments made to financial institutions, securities brokerages or dealers (including but not limited to the trading of securities, investments or crypto-currencies of any kind);
- Payments on money payments/transfers (including but not limited to Paypal, SKR skrill.com, CardUp, SmoovPay, iPayMy);
- Payments to any professional services provider (including but not limited to GOOGLE Ads, Facebook Ads, Amazon Web Services, MEDIA TRAFFIC AGENCY INC);
- Top-ups, money transfers or purchase of credits of prepaid cards, stored-value cards or e-wallets (including but not limited to Grab Top-Up, EZ-Link, Transitlink, NETS Flashpay and Youtrip);
- Payments in connection with any government institutions and/or services (including but not limited to court costs, fines, bail and bond payment);
- Payments to educational institutions;
- Any AXS (including AXS Pay+Earn) and ATM transactions;
- Any payments or transactions on Carousell;
- Tax payments;
- Payments for cleaning, maintenance and janitorial services (including property management fees);
- Payments to insurance companies (including but not limited to sales, underwriting, premiums and insurance services);
- Payments on utilities;
- The monthly instalment amounts under the HSBC Spend Instalment and HSBC 0% Card Instalment Plans; In the case of HSBC Spend Instalment, only the total purchase amount will qualify as a Qualifying Spend in the month of purchase.
- Balance transfers, fund transfers, cash advances, finance charges, late charges, HSBC’s Cash Instalment Plan, any fees charged by HSBC;
- In the event that a Registered Card is voluntarily or involuntarily cancelled or terminated or suspended for any reasons whatsoever, or a Qualified Cardholder is determined by HSBC not to have fulfilled the conditions of the Promotion for any reason, HSBC reserves the right to disqualify the Qualified Cardholder from receiving any Gift.
- Registrations in any other format, and/or e-form registrations with incorrect information will be automatically disqualified. An acknowledgement of participation will be displayed on the website after the e-form registration has been submitted. This acknowledgement of participation does not equate to qualification of the Gift, even if the Qualifying Spend requirement is met.
- All Qualifying Spend transactions charged to the Cards in the name of the same Cardholder will be aggregated together to qualify for the minimum Qualifying Spend. HSBC is not responsible for any failure or delay in the transmission of Qualifying Spend transactions by any party including but not limited to acquiring merchants, merchant establishments, or any telecommunications provider.
- Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder’s Card account for the purpose of accumulating the relevant minimum Qualifying Spend.
- The maximum number of the Gift will be capped at 1 for each Eligible Customer, regardless of the minimum Qualifying Spend during the Promotional Period.
- Barring any unforeseen delays, a redemption SMS containing details of the redemption of the Gift will be sent to the relevant Qualified Cardholder’s registered mobile number in HSBC’s records by 28 February 2026.
For the avoidance of doubt, as at the relevant date of fulfilment of the Gift, if a customer does not fulfil ALL of the eligibility criteria under this Promotion (as set out in Clause 2 of this Section A above) (e.g., his/her account is not in good standing as at the fulfilment date of the relevant reward) and adhere to these Promotional Terms and Conditions, he/she will no longer be eligible to receive the relevant Gift.
Any request for early fulfilment or partial fulfilment of a Gift will not be granted or entertained by us.
- If there any issues regarding the non-receipt of the redemption SMS, Qualified Cardholders must contact HSBC by 31 March 2026. In the event of any disputes in relation to the Promotion, HSBC’s decision shall be final.
- SMS delivery is dependent on the relevant telecommunication service providers. HSBC is not responsible in any manner whatsoever for any non-receipt of, or delay in the receipt of, any SMS by any party.
- The Gift is not exchangeable for reward points, credit or kind in all cases, whether in whole or in part. The Gift is also not transferable or replaceable. We may substitute the Gift with other item(s) of similar value. There will be no replacement of lost, defaced, damaged or stolen Gift after issuance of such.
- Use of the Gift is subject to the terms and conditions of the merchant(s) providing the relevant products and/or services. Please refer to the relevant merchant(s) for details. We are not a supplier of the products and/or services provided by the merchant(s) involved in the Promotion and will not accept any liability in relation thereto.
- The Promotion is not valid in conjunction with other offers, campaigns, promotions, privileges and vouchers, which are concurrently held during the Promotional Period, except for the promotions stated below, or such other promotions as we may otherwise specify from time to time:
- HSBC Credit Card Sign-up Gift Promotions
In other words, the same customer cannot receive both the Gift under this Promotion, and any other reward, gift or account credit or promotional rate from other promotions, other than those which are stated above or as we may otherwise specify from time to time.
- Other general terms and conditions governing this Promotion apply. Please refer to the other terms and conditions set out under the section headed “General Terms and Conditions” for details. The Promotion-Specific Terms and Conditions and the General Terms and Conditions shall collectively be referred to as the “Promotional Terms and Conditions“.