Mobilise Your Rewards 2025 Promotion
Frequently Asked Questions

You will need to register and also complete the transactions on your HSBC Singapore App within 15 May to 15 August 2025.

This Promotion is offered to existing HSBC customers:

1. who hold a personal HSBC Current or Savings Account
2. who hold one or more main HSBC Credit Cards (except HSBC US Dollar Cards, HSBC Corporate Cards, and HSBC Debit Cards) issued by HSBC in Singapore (each, a “Card“) as a primary credit cardholder;
3. whose Account and Card is in good standing with HSBC over the entire Promotional Period and at the time of fulfillment (as determined by HSBC at its discretion); and
4. who received an email or SMS communication from us with the specified promotion code (the “Registration Code“) to access the promotion website.

If you are new to HSBC (account opened after 30 April 2025), you will not be eligible for this Promotion.

To participate in this Promotion, an Eligible Customer must successfully register for the Promotion by sending an SMS with the relevant information in the following format to 74722 within the Promotional Period:

• APP20K<space>Last 4 alphanumeric characters of their ID number (NRIC/Passport/FIN)
• (e.g. APP20K 123A or APP20K 1234)

In addition, the Eligible Customer must carry out one or more of the following within the Promotional Period:

1. Successfully register for the HSBC Singapore App for the first time, log in and turn on Push Notifications (only applicable for customers who were not registered for the HSBC Singapore App as at 30 April 2025)
2. Successfully register for PayNow and link their Account to their PayNow ID (either mobile number or NRIC)
3. Successfully do a new placement for a Time Deposit
4. Successfully open an investment account digitally
5. Successfully take up a Balance Transfer
6. Successfully take up a Spend Instalment Plan
7. Successfully complete 3 outward PayNow or third-party local transfers with a minimum amount of S$30 for each transfer
8. Successfully complete a merchant bill payment with a minimum amount of S$50 for each transfer
9. Successfully complete an international transfer via HSBC Global Money Transfer with a minimum amount of S$5,000

All transactions must be done using the Eligible Customer’s Card or Account to be eligible. Transactions done on joint accounts or supplementary cards will be excluded from this Promotion.

Each Customer that meets the criteria below will be allowed to participate in a lucky draw, where they will be allocated a set number of chances or “spins” to win prizes.

Customer meets the criteria specified	Spins allocated to Customer (maximum of 1 Spin awarded per transaction type)
Successfully register for the HSBC Singapore App, log in and turn on Push Notifications (only applicable for Customers who were not registered for the App as at 30 April 2025)	1 Spin *Bonus S$10 cashback will be awarded to the first 100 eligible customers who complete this.
Successfully register for PayNow and link their HSBC account to their PayNow ID (either mobile number or NRIC)	1
Successfully do a new placement for Time Deposit	1
Successfully open an investment account digitally	1
Successfully take up a Balance Transfer	1
Successfully take up a Spend Instalment Plan	1
Successfully complete 3 outward PayNow or local transfers with a minimum amount of S$30 for each transfer	1
Successfully complete a merchant bill payment with a minimum amount of S$50	1
Successfully complete an international transfer via HSBC Global Money Transfer with a minimum amount of S$5,000	1

Each Qualified Customer can receive a maximum of up to three (3) Spins.

Below is an illustration of how you can earn your Spin(s):

Scenario	Spins allocated to Customer
Customer registers for Promotion via SMS and registers for PayNow on the App	1 Spin
Customer registers for Promotion via SMS, registers for the App for the first time and enables Push Notification and opens an Investment Account	2 Spins + Bonus of S$10 cashback if Customer is within the first 100 to successfully register for the App
Customer registers for Promotion via SMS, completes a bill payment of more than S$50, places a new Time Deposit and takes up a Spend Instalment Plan.	3 Spins
Customer registers for Promotion via SMS and completes 2 merchant bill payments of more than S$50 each	1 Spin
Customer did not register for Promotion via SMS, completes a bill payment of more than S$50, places a new Time Deposit and takes up a Spend Instalment Plan.	0 Spin

If you only have a joint deposit account or a supplementary card with us, you will not qualify for this campaign. If you have existing personal deposit account(s) or are the primary Cardholder for 1 or more cards and received the SMS/email from us with the Registration Code, you will qualify for this campaign upon successful registration.

An acknowledgement of participation will be sent to you via SMS after you have registered for this Promotion. However, you will need to ensure the registration details you provide via SMS are accurate. Otherwise, you will not be successfully registered and will not be eligible for this Promotion. This acknowledgement of participation is not an indication of whether you have met the eligibility criteria of this Promotion.

No, only customers who have received the Registration Code directly from us can register for this Promotion.

A Push notification containing a unique code for each Spin awarded under this Promotion (the “Spin Code“) will be sent to each Qualified Customer via the HSBC Singapore App by 15 October 2025, barring any unforeseen delays. Awarded Spin(s) must be utilised by Qualified Customers by submitting the relevant Spin Codes in the lucky draw between 15 October 2025 and 15 November 2025. Qualified Customers can access the lucky draw at hsbc.com.sg/mobilise. Spin Code(s) which are not utilized during the aforesaid period will be forfeited.

With each Spin, each Qualified Customer can participate in the Game to win one of the prizes as set out in the table below (each, a “Prize” and collectively, “Prizes“). There will be a total of 1,564 Rewards available to be won for the Promotion, in the following quantities. The Promotion is subject and limited to the availability of the Prizes below.

Spin-the-wheel Prizes	Quantity
OSIM massage chair	1
iPhone 16 Pro	3
Royal Caribbean cruise vouchers worth S$1,400	2
S$3 Cash credit	600
S$5 Cash credit	600
S$8 Cash credit	200
S$20 NTUC vouchers	30
S$30 NTUC vouchers	20
S$80 Takashimaya vouchers	5
S$100 Takashimaya vouchers	3
Digital Registration Bonus (Gifts)	Quantity
S$10 Cash credit	100

A Push Notification containing details of the redemption of the Prizes will be sent to each Qualified Customer by 15 December 2025, barring any unforeseen delays.

The redemption details for the Prizes will also be published on www.hsbc.com.sg/mobilise.