Max Miles do not expire for any active HeyMax accounts.
Creating and maintaining an account with HeyMax is required before an eligible user can start earning and redeeming Max Miles.
An eligible user will receive an email from Max Now Pte. Ltd. (“HeyMax”) or containing details on how to activate their HeyMax account (if the eligible customer does not already have one) and how to redeem Max Miles (the “Max Miles Reward Notification Email”). Eligible Users are encouraged to check spam/junk folders for the Max Miles Reward Notification Email if it has not been received as there may be accidental redirects by the email client.
If a user does not create an account with HeyMax within the [ ], the Max Miles will be forfeited.
Eligible users may not open or maintain multiple HeyMax accounts under different identities or engage in fraudulent activities. Violation of this policy may result in the termination of the eligible customer’s account(s) and the forfeiture of all Max Miles earned.