- This Festive Spend & Get Promotion 2023/2024 (“Promotion“) is valid for
the following periods:- 16 November to 31 December 2023, both dates inclusive (“Promotional
Period 1“); and - 1 January to 16 February 2024, both dates inclusive (“Promotional Period
2“, together with Promotional Period 1, the “Promotional Periods”
and each a “Promotional Period”),
- 16 November to 31 December 2023, both dates inclusive (“Promotional
- who hold one or more main HSBC credit cards (except HSBC US dollar cards, HSBC
corporate cards, and HSBC debit cards) issued by HSBC in Singapore (each, a
“Card“) as a primary credit cardholder; and - whose Card account is in good standing with HSBC over the entire Promotional
Periods and at the time of fulfillment (as determined by HSBC at its
discretion), (each such customer, a “Cardholder“). -
HSBC reserves the right to determine at our discretion whether:
- Cardholder(s) have met all the requirements of this Promotion; and
- Charges made to the Card qualify towards fulfilment of the relevant accumulated
minimum Qualifying Spend (as defined below) set for the purposes of this
Promotion.
- For the purpose of this Promotion:
- “Qualifying Spend” shall mean posted retail transactions,
including Local Retail Transactions, Online Transactions and Overseas
Transactions, charged to a Registered Card account (as defined below) and/or to
the account of the supplemental cardholder of the relevant Registered Cardholder
(as defined below) during the Promotional Periods BUT shall exclude the Excluded
Transactions. In the case of HSBC Spend Instalment, only the total purchase
amount will qualify as a Qualifying Spend in the month of purchase. - “Local Retail Transactions” shall mean retail transactions
which are successfully carried out in Singapore dollars and charged to a
Registered Card account and/or to the account of the supplementary cardholder of
the relevant Registered Cardholder. - “Online Transactions” shall mean all retail transactions
successfully charged to a Registered Card account and/or to the account of a
supplemental cardholder of a Registered Cardholder made via the internet and
processed by the respective merchants/acquirers as an online transaction type
through the MasterCard International Incorporated and/or Visa Worldwide networks
during the Promotional Periods. -
“Overseas Transactions” shall mean all overseas transactions
successfully carried out outside Singapore and charged in foreign currency to a
Registered Card account and/or to the account of a supplemental cardholder of a
Registered Cardholder during the Promotional Periods. -
“Excluded Transactions” shall mean any of the following (which
shall, where applicable, be determined based on the transaction descriptions
reflected in HSBC’s system and the merchant category codes from Visa /
MasterCard):- Foreign exchange transactions (including but not limited to Forex.com);
- Donations and payments to charitable, social organisations and religious
organisations; - Quasi-cash transactions (including but not limited to transactions
relating to money orders, traveler’s checks, gaming related
transactions, lottery tickets and gambling); - Payments made to financial institutions, securities brokerages or
dealers (including but not limited to the trading of securities,
investments or crypto-currencies of any kind); - Payments on money payments/transfers (including but not limited to
Paypal, SKR skrill.com, CardUp, SmoovPay, iPayMy); - Payments to any professional services provider (including but not
limited to GOOGLE Ads, Facebook Ads, Amazon Web Services, MEDIA TRAFFIC
AGENCY INC); - Top-ups, money transfers or purchase of credits of prepaid cards,
stored-value cards or e-wallets (including but not limited to Grab
Top-Up, EZ-Link, Transitlink, NETS Flashpay and Youtrip); - Payments in connection with any government institutions and/or services
(including but not limited to court costs, fines, bail and bond payment)
other than (tuition fee payments) to the following educational
institutions:- National University of Singapore (NUS);
- Nanyang Technological University (NTU);
- Singapore Management University (SMU);
- Singapore University of Technology and Design (SUTD);
- Singapore Institute of Technology (SIT) and Singapore University
of Social Sciences (SUSS); - Singapore Polytechnic (SP);
- Nanyang Polytechnic (NYP);
- Ngee Ann Polytechnic;
- Republic Polytechnic;
- Temasek Polytechnic;
- Any AXS and ATM transactions;
- Any payments or transactions on Carousell;
- Tax payments (including HSBC Tax Payment Facility);
- Payments for cleaning, maintenance and janitorial services (including
property management fees); - Payments to insurance companies (including but not limited to sales,
underwriting, premiums and insurance services); - Payments on utilities;
- The monthly instalment amounts under the HSBC Spend Instalment, HSBC
Card Instalment Plan and HSBC PayinInstalments - Balance transfers, fund transfers, cash advances, finance charges, late
charges, HSBC’s Cash Instalment Plan, any fees charged by HSBC; - Any unposted, cancelled, disputed and refunded transactions, and such
other categories of transactions which HSBC may exclude from time to
time without notice or giving reasons.
- “Qualifying Spend” shall mean posted retail transactions,
- To participate in this Promotion, a Cardholder must (in no particular order):
-
Register their interest via the HSBC
Credit Card Campaign Registration Form (“E-Form“) using
the Gift Code FESTIVE within the Promotional Periods (each
successfully registered Cardholder shall be a “Registered
Cardholder” and the Card used by him/her to make the registration
will be a “Registered Card“). If the Gift Code consists of a
spelling/typo error, the registration will be void and you will not be eligible
for this Promotion. - (i) Be among the first 1,000 Registered Cardholders to charge a minimum
Qualifying Spend of S$7,000 and make a minimum of 10 qualifying transactions
within each Promotional Period to their Registered Card(s); OR
(ii) Be among the first 500 Registered Cardholders to charge a minimum
Qualifying Spend of S$12,000 and make a minimum of 10 qualifying transactions
within each Promotional Period to their Registered Card(s); - Cardholders only need to register their interest once during the Promotional
Periods to participate for both Promotional Period 1 and Promotional Period 2.
-
Register their interest via the HSBC
- Each Registered Cardholder who has satisfied the relevant requirements under Clause
4b(i) shall be entitled to one (1) S$150 GrabGifts digital voucher (the “Gift
1“); and each Registered Cardholder who has satisfied the relevant
requirements under Clause 4b(ii) shall be entitled to one (1) S$300 GrabGifts digital
voucher (the “Gift 2“), in each case as determined by the Bank in its
sole discretion (“Gift“).Minimum Qualifying Spend Gift Gift Code S$7,000
(includes 10 qualifying transactions)S$150 GrabGifts voucher
Limited to the first 1,000 Qualified Cardholders in respect
of each Promotional Period. Please refer to Clause 4b(i) above.FESTIVE S$12,000
(includes 10 qualifying transactions)S$300 GrabGifts voucher
Limited to the first 500 Qualified Cardholders in respect of
each Promotional Period. Please refer to Clause 4b(ii) above.Minimum Qualifying Spend S$7,000
(includes 10 qualifying transactions)Gift S$150 GrabGifts voucher
Limited to the first 1,000 Qualified Cardholders in respect
of each Promotional Period. Please refer to Clause 4b(i) above.Gift Code FESTIVE Minimum Qualifying Spend S$12,000
(includes 10 qualifying transactions)Gift S$300 GrabGifts voucher
Limited to the first 500 Qualified Cardholders in respect of
each Promotional Period. Please refer to Clause 4b(ii) above.Gift Code FESTIVE - A Registered Cardholder who has satisfied all the relevant requirements under
Clause 4 shall be referred to as a “Qualified Cardholder“. HSBC
shall in its absolute discretion determine if a Registered Cardholder has
satisfied the terms and conditions of this Promotion. HSBC’s records relating to
this Promotion including any details relating to registration and Qualifying
Spend shall be final and binding on all Cardholders.
- A Registered Cardholder who has satisfied all the relevant requirements under
- Registrations in any other format, and/or e-form registrations with incorrect
information will be automatically disqualified. An acknowledgement of participation will
be displayed on the website after the e-form registration has been submitted. This
acknowledgement of participation does not equate to qualification of the Gift, even if
the Qualifying Spend requirement is met. - By registering for this Promotion, a Cardholder consents to the use of his/her personal
data by the Bank to contact him/her with updates and offers relating to this Promotion,
including the use of the Cardholder’s telephone number and email address to contact
him/her via SMS and email. - All Qualifying Spend with transaction dates charged within the Promotional Period 1 must
be posted to a Registered Cardholder’s Card account by 5 January 2024. All Qualifying
Spend with transaction dates charged within the Promotional Period 2 must be posted to a
Registered Cardholder’s Card account by 23 February 2024. HSBC accepts no liability for
any late submission of any transaction by merchants for whatever reason. - Each Qualified Cardholder is limited to a maximum of one (1) Gift of either Gift 1 or
Gift 2 in respect of each Promotional Period. - Use of the Gift is subject to the terms and conditions of the merchant providing the
relevant products and/or services; please refer to the respective merchant for details.
HSBC is not a supplier of the products and/or services provided by the merchant(s)
involved in this Promotion and will not accept any liability in relation thereto. There
will be no replacement of lost, defaced, damaged or stolen Gift after issuance. - The Gift is not exchangeable for cash, Reward points, credit or kind in all cases,
whether in whole or in part. HSBC may, at its discretion, substitute the Gift with an
item of equal or similar value without prior notice. - If any Qualifying Spend is cancelled or reversed during or after each Promotional Period
such that the total Qualifying Spend charged to a Registered Card during each
Promotional Period falls short of the relevant minimum Qualifying Spend, the relevant
Cardholder will not be considered to have met the Qualifying Spend and will not be
considered a Qualified Cardholder. - All Qualifying Spend transactions charged to the Cards in the name of the same
Cardholder will be aggregated together to qualify for the minimum Qualifying Spend. HSBC
is not responsible for any failure or delay in the transmission of Qualifying Spend
transactions by any party including but not limited to acquiring merchants, merchant
establishments, or any telecommunications provider. - Supplementary cardholders are not eligible for this Promotion. However, for each main
Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary
cardholders will be consolidated under such main Cardholder’s Card account for the
purpose of accumulating the relevant minimum Qualifying Spend. - A redemption SMS containing details of the Gift 1 or Gift 2 will be sent to each
Qualified Cardholder’s registered mobile number in HSBC’s records by 31 March 2024,
barring any unforeseen technical delays. - If there are any issues regarding the non-receipt of the redemption SMS, Qualified
Cardholders must contact HSBC by 30 April 2024. In the event of any disputes in relation
to the Promotion, HSBC’s decision shall be final. - SMS delivery is dependent on the relevant telecommunication service providers. HSBC is
not responsible in any manner whatsoever for any non-receipt of, or delay in the receipt
of, any SMS by any party. - The Qualifying Spend accumulated by a Registered Cardholder for this Promotion is not
valid for the purpose of, and cannot be used for, any other offers or promotions unless
otherwise stated. - In the event that a Registered Card is voluntarily or involuntarily cancelled or
terminated or suspended for any reasons whatsoever, or a Qualified Cardholder is
determined by HSBC (in its sole discretion) not to have fulfilled the conditions of the
Promotion for any reason, HSBC reserves the right to disqualify the Qualified Cardholder
at its sole discretion. - HSBC’s records relating to this Promotion including but not limited to any details
relating to registration and Qualifying Spend shall be final and binding on all
Cardholders. - HSBC reserves the right to vary, delete or add to any of these terms and conditions, or
withdraw or alter the Promotion at any time without prior notice. - In case of a dispute, the decision of HSBC shall be final.
- Should there be any issues related to this Promotion, the Cardholder is required to
contact HSBC at 1800-HSBC NOW (4722 669) or e-mail to [email protected] by 30 April 2024. - This Promotion is strictly not valid with other offers or promotions (excluding HSBC
Credit Card acquisitions promotions) unless otherwise stated. For the avoidance of
doubt, Cardholders who register their Card under this Promotion shall not be eligible to
participate in any other HSBC credit card promotions or similar promotions offered by
the Bank during the Promotional Periods. Likewise, Cardholders who register their Card
under other promotions shall not be eligible to participate in this Promotion. - These terms and conditions are governed by the laws of the Republic of Singapore and the
parties submit to the non-exclusive jurisdiction of the courts of Singapore. - All information is accurate at the time of publishing or posting online.
Unless otherwise stated, and is offered by HSBC Bank (Singapore)
Limited
(“HSBC” or the “Bank“) to customers: