Visa Luxury Hotel Collection
Terms and conditions:
- General Terms and Conditions
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- Best Available Rate Guarantee:
- If you find a lower room rate* on another website within 24 hours of making a booking with us, we will match the rate.
- Have identical booking requirements and policies for payment and cancellation as your Visa Luxury Hotel Collection booking.
- Be publically viewable and verifiable on the other website.
- To make a claim, simply complete our Best Available Rate Guarantee online claim form within 24 hours of making a booking with us. We will review your claim and contact you within 48 hours.
- The Visa Luxury Hotel Collection guarantees the best publicly available rates for all of our hotels, subject to the following terms and conditions:
- Claim must include the lower rate and exact link (URL) where it can be confirmed.
- Pre-paid, non-cancellable, and/or non-refundable rates.
- Reward program rates, corporate/group rates, government rates and/or other rates not available to the general public.
- If we verify the lower rate, your nightly rate will be adjusted to reflect it.
- The Visa Luxury Hotel Collection has the sole right to determine the validity of any claim.
- In the case of a dispute, the Visa Luxury Hotel Collection’s decision is final.
- Upon availability at check-in, you will be upgraded to the next highest room class for the duration of your stay.
- Complimentary In-Room Wi-Fi:
- For the length of your stay, you and one guest will receive complimentary continental breakfast daily. If the hotel does not offer continental breakfast, they will offer another dining or other benefit of equal value based on local market rate.
- US$25 Food or Beverage Voucher:
- As a guest through the Visa Luxury Hotel Collection, you will be recognized within the hotel as a VIP Guest. VIP Guest services and amenities differ by property.
- Late check-out upon request, when available:
- We guarantee the best publicly available rates whenever you book with the Visa Luxury Hotel Collection.
- The lower rate found must:
- Be for the same hotel, room type, stay dates/length, and number of guests.
- Be for room only, exclusive of other benefits or perks.
- Full terms & conditions are below:
- Please note: hotel cancellation policies vary greatly. Many of our hotels are flexible and allow cancellation up to 24 hours in advance of your stay. The Visa Luxury Hotel Collection understands that sometimes travel plans change, and therefore does not charge additional change or cancel fees.
- Best Available Rate Guarantee Terms & Conditions:
- The Best Available Rate Guarantee online claim form must be completed in full within 24 hours of making your Visa Luxury Hotel Collection booking.
- The following rates do not qualify:
- Rates available on auction or flash sale websites like (but not limited to) Priceline or Hotwire.
- Packaged rates that include the room with other travel and/or entertainment goods and services such as (but not limited to) airline tickets, car rentals, or show tickets.
- The rate and/or benefits cannot be combined with hotel specific special offers or packaged promotions or other rates not publically viewable.
- The Visa Luxury Hotel Collection has the discretion to determine if a competing rate is genuinely available.
- The Visa Luxury Hotel Collection reserves the right to modify this Best Available Rate Guarantee at any time.
- Automatic Room Upgrade Upon Arrival:
- Upon check-in you will be provided with complimentary internet access, if available, for the duration of your stay.
- Complimentary breakfast for two:
- During your hotel stay you will receive either a US$25 voucher at check-in good for food/beverage within the hotel or a US$25 credit at check-out. Limit of one US$25 credit per room, per stay. A stay is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity. Any charges over and above the credit described above will be applied directly to your account to settle upon departure. Credit has no cash value and is not valid on room rate or third party services.
- VIP Guest Status:
- Late checkout is available upon request, upon availability by the hotel. At the time of check-in, or during the course of your stay, you may contact the front desk and request late checkout up to 3 p.m.
- In cases where one of the benefits is not available at a hotel, the hotel may provide a substitute benefit of equal value. Some hotels may provide one of the benefits as a standard feature of the room being booked. In those cases, the hotel may or may not provide a substitute benefit of equal value. Resort fees that cover any of the benefits are not reimbursable. Reservations must be booked either on a Visa Luxury Hotel Collection website or through Visa Concierge for benefits to apply. Some properties may require a minimum night stay or require the booking of certain room categories to receive the additional complimentary benefits. Please consult the terms and conditions for each property.
- Photo credit: Mandarin Oriental
- Offer is valid when you pay with your HSBC Visa credit card
Up to 12% instant discount on hotel bookings worldwide
Valid till 31 December 2023
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From now to 31 December 2023, book your hotels via Agoda’s dedicated offer page with your HSBC Premier Mastercard credit card or HSBC TravelOne credit card and enjoy 12% discount on worldwide hotel bookings.
Redemption Instruction: - Visit this offer page to make your booking: www.agoda.com/sgmastercard.
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Book pre-paid hotels with “Promo eligible” tag ; discount will be automatically accorded for eligible cards (i.e. BIN). Redemption must be made through specific campaign page.
Terms & Conditions:
1. Discount is applied on checkout with an eligible Mastercard credit cards issued in Singapore as follows:
2. The Promotion discount will only be displayed on the booking form after entering payment details of an eligible Mastercard card (as per above table).Card type Discount Booking period Stay period Destinations HSBC Premier Mastercard Credit Card 12% Now to 31 Dec 2023 Now to 31 Mar 2024 Worldwide HSBC TravelOne Credit Card
3. This Promotion is only valid for hotels that have the “Promotion Eligible” banner on the search results page and “Pre paid”, “Pay now” and “Book Now, Pay later” room types only. Rooms that have the “Pay at the Hotel” flag do not qualify for the promotion.
4. The Promotion is only applicable to the reservation of properties made through the Agoda-Mastercard campaign redirect or via the designated URL on web, app and mobile website.
5. The Promotion discount is applicable to accommodation room charges only (excluding local taxes, service fees, extra charges, personal consumptions and the like).
6. The APP promotion eligibility will expire if the cardholders do not finish checkout within 2 hours of campaign redirect.
Terms and conditions:
- General Terms and Conditions
- Cardholders are required to charge to their eligible HSBC TravelOne Credit Card or HSBC Premier MasterCard Credit Card to be eligible for the Offer.
- The Promotion is non-transferable, non-cumulative, cannot be exchanged for cash or other products and cannot be used in conjunction with any other promotions, discounted items and fixed price items (unless specified).
- In the event of any discrepancy between the English and local language version of these terms and conditions, the English version shall prevail.
- The Promotion is subject to the terms and conditions of Agoda.
- In case of dispute, the decision of Mastercard and/or Agoda shall be final.
- Mastercard and/or Agoda can change the terms & conditions at any time.
PARKROYAL Monash
Location872 Blackburn Road, Clayton, Victoria 3168, Australia
Contact Number +61 3 9518 8888
15% off best available room rate + additional 10% off for Pan Pacific DISCOVERY members
Valid till 31 December 2023
- Valid for bookings and stays from 1 January 2023 until 31 December 2023 inclusive.
- Rooms are subject to availability, black-out dates may apply and advance reservation is required.
- Amendment and cancellation is subject to Hotel's guarantee and cancellation policy.
- Reservations must be guaranteed with a valid HSBC Credit Card. The same HSBC Card must be presented upon check-in and at check-out for payment.
- Prevailing taxes and service charges apply.
- Not valid in conjunction with other offers, discounts, loyalty card, promotions or vouchers.
- All information is correct at the time of publication.
- In the event of any inconsistency between the English and non-English language versions, the English language version shall prevail.
- HSBC and Pan Pacific Hotels Group reserve the right at their absolute discretion to terminate the Promotion or vary, delete or add to the Promotion, or any of these terms and conditions, at any time without notice including without limitation, the dates of the Promotion.
Terms and conditions:
- General Terms and Conditions
- The offer is not valid on the eve of Public Holidays in Singapore, Public Holidays in Singapore, blackout dates and special occasions as determined by the Merchant, unless otherwise stated.
- Discount is not applicable on service charge and taxes.
- HSBC is not the supplier of and accepts no liability for the goods and services provided by the merchant involved in this Promotion.
- This Promotion is valid from 1 January 2023 to 31 December 2023 (both dates inclusive) (the “Promotional Period”).
- The offer is not valid in conjunction with other discounts, offers, promotions, privileges and vouchers.
- Payment must be made using a HSBC Credit Card.
Enjoy 5% off flights originating from Singapore to selected destinations
Valid till 31 December 2023
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Ticketing period: 1 January 2023 – 31 December 2023
Travel period: 1 January 2022 – 31 December 2024
Country of departure: Singapore
Destination cities:
1) Asia – China, Hong Kong, Macau, Japan, South Korea & Taipei
2) Europe – Amsterdam, London, Milan, Munich, Paris & Vienna
3) North America – Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Vancouver & Toronto
4) Australia - Brisbane
Visit this designated link to make your booking and pay with your HSBC credit card to enjoy the offer.
Terms and conditions:
- General Terms and Conditions
- Ticket purchase must be made via bank discount page to be awarded with the discount. Promotion valid only when payment is made with HSBC Card.
- Promotion is valid with Singapore as country of departure, and valid for Taipei, Japan, South Korea, China, Hong Kong, Macau, Vienna, London, Amsterdam, Paris, Brisbane, Los Angeles, San Francisco, New York, Seattle, Houston, Chicago, Vancouver and Toronto as destination cities.
- Applicable for adult, child & infant fare.
- Discount applies to airfare only. Airline fuel and insurance surcharge, passenger security charge, air navigation service charge and other taxes and levies are not included.
- Refund(s) and change(s) will be subjected to penalty.
- Fares may change due to currency fluctuations. Seats subject to availability at point of booking and confirmed upon payment.
- HSBC shall not be responsible for the quality, merchant-ability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and HSBC shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the Promotion provided by third parties. All disputes about quality or performance of the product and/or services shall be resolved directly with EVA Air.
- Payment must be made with a HSBC Credit Card.
- This promotion is exclusive to all cardholders of HSBC Cards issued in Singapore only.
- Not valid in conjunction with other promotions.
- Discount will be 5% off base fares for round-trip, and 2.5% for one-way trip.
- Booking Service Charge: Standard USD 5 per flight sector without any discount. Tickets issued for special services including stretcher, extra seat, etc… will also applied to this charge.
- Promotion is valid on EVA Air operating flights only.
- HSBC and EVA Air reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time and without having to give prior notice.
- All other general rules apply.
- HSBC is not the supplier of and accepts no liability for the goods and services provided by the Merchant involved in this Promotion.
Copthorne King’s Hotel Singapore – Connections Lounge
20% off total bill
Valid till 30 December 2023
- Valid from 2 January 2023 - 30 December 2023.
- Reservations are preferred and subject to availability.
- Discount is not applicable for set menus, alcoholic beverages and other selected items. For more information, please contact the restaurant directly.
- Valid for dine-in only, and not valid for functions, banquets or catering functions.
- Prices quoted are subject to service charge and prevailing government taxes.
- Discount is not valid in conjunction with other discounts, promotions or privileges.
- Discounts are not valid on eves of and on Public Holidays and special occasions.
- Events which fall under the category of special occasions are determined by the Restaurant and are subject to change without notice.
- Prevailing Restaurant terms and conditions apply.
Terms and conditions:
- General Terms and Conditions
- The offer is not valid on the eve of Public Holidays in Singapore, Public Holidays in Singapore, blackout dates and special occasions as determined by the Merchant, unless otherwise stated.
- The offer is not valid in conjunction with other discounts, offers, promotions, privileges and vouchers.
- Discount is not applicable on service charge and taxes.
- Reservation is required. Cardholders must quote "HSBC Dining Privileges" when making reservations and/or prior to ordering to enjoy the offer.