(A) Spring Rebate Promotion 2021 Terms & Conditions

  1. This Spring Rebate Promotion 2021 ("Promotion") is valid from 1 February 2021 to 31 March 2021, both dates inclusive ("Promotional Period") unless otherwise stated, and is offered by HSBC Bank (Singapore) Limited ("HSBC" or the "Bank") to customers:
    1. who hold one or more main HSBC credit cards (except HSBC US dollar cards, HSBC corporate cards, and HSBC debit cards) issued by HSBC in Singapore (each, a "Card") as a primary credit cardholder; and
    2. whose Card account is in good standing with HSBC over the entire Promotional Period and at the time of fulfillment (as determined by HSBC at its discretion), (each such customer, a "Cardholder").
  2. HSBC reserves the right to determine at our discretion whether:
    1. Cardholder(s) have met all the requirements of this Promotion; and
    2. Charges made to the Card qualify towards fulfilment of the relevant accumulated minimum Qualifying Spend (as defined below) set for the purposes of this Promotion.
  3. For the purpose of this Promotion:

    "Qualifying Spend" shall mean posted retail transactions (including but not limited to monthly charges under the interest free instalment payment plan of any merchant, and in the case of HSBC Spend Instalment, only the total purchase amount will qualify as a Qualifying Spend in the month of purchase), including Local Retail Transactions, Online Transactions and Overseas Transactions, charged to a Registered Card (as defined below) account and/or to the account of the supplemental cardholder of the relevant Registered Cardholder (as defined below) during the Promotional Period BUT shall exclude the Excluded Transactions.

    "Local Retail Transactions" shall mean retail transactions (excluding Online Transactions) which are successfully carried out in Singapore dollars and charged to a Registered Card account and/or to the account of the supplementary cardholder of the relevant Registered Cardholder.

    "Online Transactions" shall mean all retail transactions successfully charged to a Registered Card account and/or to the account of a supplemental cardholder of a Registered Cardholder made via the internet and processed by the respective merchants/acquirers as an online transaction type through the MasterCard International Incorporated and/or Visa Worldwide networks during the Promotional Period.

    "Overseas Transactions" shall mean all overseas transactions successfully carried out outside Singapore and charged in foreign currency to a Registered Card account and/or to the account of a supplemental cardholder of a Registered Cardholder during the Promotional Period.

    "Excluded Transactions" shall mean any of the following (which shall, where applicable, be determined based on the transaction descriptions reflected in HSBC's system and the merchant category codes from Visa / MasterCard):
    • Foreign exchange transactions (including but not limited to Forex.com);
    • Donations and payments to charitable, social organisations and religious organisations;
    • Quasi-cash transactions (including but not limited to transactions relating to money orders, traveler's checks, gaming related transactions, lottery tickets and gambling);
    • Payments made to financial institutions, securities brokerages or dealers (including but not limited to the trading of securities, investments or crypto-currencies of any kind);
    • Payments on money payments/transfers (including but not limited to Paypal, SKR skrill.com, CardUp, SmoovPay, iPayMy);
    • Payments to any professional services provider (including but not limited to GOOGLE Ads, Facebook Ads, Amazon Web Services, MEDIA TRAFFIC AGENCY INC);
    • Top-ups, money transfers or purchase of credits of prepaid cards, stored-value cards or e-wallets (including but not limited to Grab Top-Up, EZ-Link, Transitlink, NETS Flashpay and Youtrip);
    • Payments in connection with any government institutions and/or services (including but not limited to court costs, fines, bail and bond payment);
    • Any AXS and ATM transactions;
    • Any payments or transactions on Carousell;
    • Tax payments (including HSBC Tax Payment Facility);
    • Payments for cleaning, maintenance and janitorial services (including property management fees);
    • Payments to insurance companies (including but not limited to sales, underwriting, premiums and insurance services);
    • Payments on utilities;
    • The monthly instalment amounts under the HSBC Spend Instalment;
    • Balance transfers, fund transfers, cash advances, finance charges, late charges, HSBC's Cash Instalment Plan, any fees charged by HSBC;
    • Any unposted, cancelled, disputed and refunded transactions, and such other categories of transactions which HSBC may exclude from time to time without notice or giving reasons.
  4. All Qualifying Spend with transaction dates charged within the Promotional Period must be posted to a Registered Cardholder's Card account by 7 April 2021. HSBC accepts no liability for any late submission of any Qualifying Spend/transaction by a merchant for any reason.
  5. To participate in this Promotion, a Cardholder must:
    1. Successfully register their main Card by
      1. Sending an SMS with their mobile number registered with the Bank in the following format to 74722: OFFER <space> Last 4 alphanumeric characters of your NRIC (for Singaporean citizens and PRs) or Passport number <space> REBATE (for example: OFFER 123A REBATE);

        OR
      2. Register their interest via the Spring Rebate Promotion 2021 e-form within the Promotional Period (each successfully registered Cardholder shall be a "Registered Cardholder" and the Card used by him/her to make the registration will be a "Registered Card")
      1. Be among the first 1,000 Registered Cardholders to charge a minimum Qualifying Spend of S$3,000 with a minimum of 10 qualifying transactions within the Promotional Period to their Registered Card(s);

        OR
      2. Be among the first 1,000 Registered Cardholders to charge a minimum Qualifying Spend of S$5,000 with a minimum of 10 qualifying transactions within the Promotional Period to their Registered Card(s);
    2. Cardholders only need to register their interest for once during the Promotional Period otherwise registration will be null and void.
  6. Each Registered Cardholder who has satisfied the relevant requirements under Clause 4 and 5b(i) shall be entitled to one (1) S$68 cash rebate (the "Gift 1"); and each Registered Cardholder who has satisfied the relevant requirements under Clause 4 and 5b(ii) shall be entitled to one (1) S$128 cash rebate (the "Gift 2"), in each case as determined by the Bank in its sole discretion ("Cash Rebate"). Gift 1 is limited to the first 1,000 redemptions and Gift 2 is limited to the first 1,000 redemptions.

    Minimum Qualifying Spend Cash Rebate Code
    S$3,000
    (includes 10 qualifying transactions)
    S$68 cash rebate
    Limited to the first 1,000 redemptions.
    REBATE
    S$5,000
    (includes 10 qualifying transactions)
    S$128 cash rebate
    Limited to the first 1,000 redemptions.

    A Registered Cardholder who has satisfied all the relevant requirements under Clause 5 shall be referred to as a "Qualified Cardholder". HSBC shall in its absolute discretion determine if a Registered Cardholder has satisfied the terms and conditions of this Promotion. HSBC's records relating to this Promotion including any details relating to registration and Qualifying Spend shall be final and binding on all Cardholders.
  7. Each Qualified Cardholder is limited to a maximum of one (1) Cash Rebate of either Gift 1 or Gift 2.
  8. The Cash Rebate is not exchangeable for cash, rewards points, credit or kind in all cases, whether in whole or in part. HSBC may, at its discretion, substitute the Cash Rebate with an item of equal or similar value without prior notice.
  9. If any Qualifying Spend is cancelled or reversed during or after the Promotional Period such that the total Qualifying Spend charged to a Registered Card during the Promotional Period falls short of the relevant minimum Qualifying Spend, the relevant Cardholder will not be considered to have met the Qualifying Spend and will not be considered a Qualified Cardholder.
  10. All Qualifying Spend transactions charged to the Cards in the name of the same Cardholder will be aggregated together to qualify for the minimum Qualifying Spend. HSBC is not responsible for any failure or delay in the transmission of Qualifying Spend transactions by any party including but not limited to acquiring merchants, merchant establishments, or any telecommunications provider.
  11. Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder's Card account for the purpose of accumulating the relevant minimum Qualifying Spend.
  12. Each successful Registered Cardholder who has met the Qualifying Spend during the Promotional Period will receive the Cash Rebate in their HSBC Credit Card account by 31 May 2021.

    If a Qualified Cardholder has more than one HSBC Credit Card, the Cash Rebate will be credited to the account of the HSBC Credit Card with the highest Qualifying Spend during the Promotional Period (the "Qualifying Card"). If there is more than one Qualifying Card, the Cash Rebate will be credited to any Qualifying Card account as may be determined by the Bank.

    Each Qualified Cardholder may only receive one Cash Rebate, regardless of the number of HSBC Credit Cards he holds.
  13. For Qualified Cardholders who are eligible for the Cash Rebate, they will receive an SMS notification before 31 May 2021.
  14. SMS registrations in any other format, and/or with incorrect information will be automatically disqualified. An acknowledgement of participation will be sent to each Cardholder that has registered. This acknowledgement of participation does not equate to qualification of the Cash Rebate, even if the Qualifying Spend requirement is met.
  15. SMS delivery of such acknowledgment of participation is dependent on the relevant telecommunication service providers. HSBC is not responsible in any manner whatsoever for any non-receipt of, or delay in the receipt of, any SMS by any party.
  16. By registering for this Promotion, a Cardholder consents to the use of his/her personal data by the Bank to contact him/her with updates and offers relating to this Promotion, including the use of the Cardholder's telephone number and email address to contact him/her via SMS and email.
  17. The Qualifying Spend accumulated by a Registered Cardholder for this Promotion is not valid for the purpose of, and cannot be used for, any other offers or promotions unless otherwise stated.
  18. In the event that a Registered Card is voluntarily or involuntarily cancelled or terminated or suspended for any reasons whatsoever, or a Qualified Cardholder is determined by HSBC (in its sole discretion) not to have fulfilled the conditions of the Promotion for any reason, HSBC reserves the right to disqualify the Qualified Cardholder at its sole discretion.
  19. HSBC's records relating to this Promotion including but not limited to any details relating to registration and Qualifying Spend shall be final and binding on all Cardholders.
  20. HSBC reserves the right to vary, delete or add to any of these terms and conditions, or withdraw or alter the Promotion at any time without prior notice.
  21. In case of a dispute, the decision of HSBC shall be final.
  22. Should there be any issues related to this Promotion, the Cardholder is required to contact HSBC at 1800-HSBC NOW (4722 669) or e-mail to direct@hsbc.com.sg.
  23. This Promotion is strictly not valid with other offers or promotions unless otherwise stated. For the avoidance of doubt, Cardholders who register their Card under this Promotion shall not be eligible to participate in any other HSBC credit card promotions or similar promotions offered by the Bank during the Promotional Period. Likewise, Cardholders who register their Card under other promotions shall not be eligible to participate in this Promotion.
  24. These terms and conditions are governed by the laws of the Republic of Singapore and the parties submit to the non-exclusive jurisdiction of the courts of Singapore.
  25. All information is accurate at the time of publishing or posting online.

(B) Spring Rebate Promotion 2021 FAQ

All Qualifying Spend must be transacted between 1 February 2021 to 31 March 2021, both dates inclusive.

To participate in this Promotion, a Cardholder must:

  1. Successfully register their main Card by
    1. Sending an SMS with their mobile number registered with the Bank in the following format to 74722: OFFER <space> Last 4 alphanumeric characters of your NRIC (for Singaporean citizens and PRs) or Passport number <space> REBATE (for example: OFFER 123A REBATE);

      OR
    2. Register their interest via the Spring Rebate Promotion 2021 e-form within the Promotional Period (each successfully registered Cardholder shall be a "Registered Cardholder" and the Card used by him/her to make the registration will be a "Registered Card")
    1. Be among the first 1,000 Registered Cardholders to charge a minimum Qualifying Spend of S$3,000 with a minimum of 10 qualifying transactions within the Promotional Period to their Registered Card(s);

      OR
    2. Be among the first 1,000 Registered Cardholders to charge a minimum Qualifying Spend of S$5,000 with a minimum of 10 qualifying transactions within the Promotional Period to their Registered Card(s);
  2. Cardholders only need to register their interest for once during the Promotional Period otherwise registration will be null and void.
Minimum Qualifying Spend Cash Rebate Code
S$3,000
(includes 10 qualifying transactions)
S$68 cash rebate
Limited to the first 1,000 redemptions.
REBATE
S$5,000
(includes 10 qualifying transactions)
S$128 cash rebate
Limited to the first 1,000 redemptions.

Yes, all local Retail Transactions, Online Transactions and Overseas Transactions (not including the Excluded Transactions) count towards the minimum Qualifying Spend.

For the purpose of this Promotion:

"Qualifying Spend" shall mean posted retail transactions (including but not limited to monthly charges under the interest free instalment payment plan of any merchant, and in the case of HSBC Spend Instalment, only the total purchase amount will qualify as a Qualifying Spend in the month of purchase), including Local Retail Transactions, Online Transactions and Overseas Transactions, charged to a Registered Card (as defined below) account and/or to the account of the supplemental cardholder of the relevant Registered Cardholder (as defined below) during the Promotional Period BUT shall exclude the Excluded Transactions.

"Local Retail Transactions" shall mean retail transactions (excluding Online Transactions) which are successfully carried out and charged in Singapore dollars to a Registered Card account and/or to the account of the supplementary cardholder of the relevant Registered Cardholder.

"Online Transactions" shall mean all retail transactions successfully charged to a Registered Card account and/or to the account of a supplemental cardholder of a Registered Cardholder made via the internet and processed by the respective merchants/acquirers as an online transaction type through the MasterCard International Incorporated and/or Visa Worldwide networks during the Promotional Period.

"Overseas Transactions" shall mean all overseas transactions successfully carried out outside Singapore and charged in foreign currency to a Registered Card account and/or to the account of a supplemental cardholder of a Registered Cardholder during the Promotional Period.

"Excluded Transactions" shall mean any of the following (which shall, where applicable, be determined based on the transaction descriptions reflected in HSBC's system and the merchant category codes from Visa / Mastercard):
  • Foreign exchange transactions (including but not limited to Forex.com);
  • Donations and payments to charitable, social organisations and religious organisations;
  • Quasi-cash transactions (including but not limited to transactions relating to money orders, traveler's checks, gaming related transactions, lottery tickets and gambling);
  • Payments made to financial institutions, securities brokerages or dealers (including but not limited to the trading of securities, investments or crypto-currencies of any kind);
  • Payments on money payments/transfers (including but not limited to Paypal, SKR skrill.com, CardUp, SmoovPay, iPayMy);
  • Payments to any professional services provider (including but not limited to GOOGLE Ads, Facebook Ads, Amazon Web Services, MEDIA TRAFFIC AGENCY INC);
  • Top-ups, money transfers or purchase of credits of prepaid cards, stored-value cards or e-wallets (including but not limited to Grab Top-Up, EZ-Link, Transitlink, NETS Flashpay and Youtrip);
  • Payments in connection with any government institutions and/or services (including but not limited to court costs, fines, bail and bond payment);
  • Any AXS and ATM transactions;
  • Any payments or transactions on Carousell;
  • Tax payments (including HSBC Tax Payment Facility);
  • Payments for cleaning, maintenance and janitorial services (including property management fees);
  • Payments to insurance companies (including but not limited to sales, underwriting, premiums and insurance services);
  • Payments on utilities;
  • The monthly instalment amounts under the HSBC Spend Instalment;
  • Balance transfers, fund transfers, cash advances, finance charges, late charges, HSBC's Cash Instalment Plan, any fees charged by HSBC;
  • Any unposted, cancelled, disputed and refunded transactions, and such other categories of transactions which HSBC may exclude from time to time

Yes. All Qualifying Spend transactions charged to the Primary Cards in the name of the same Cardholder will be aggregated together to qualify for the minimum Qualifying Spend. HSBC is not responsible for any failure or delay in the transmission of any Qualifying Spend transactions by any party including but not limited to acquiring merchants, merchant establishments, or any telecommunications provider.

Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder's Card account for the purpose of accumulating the relevant minimum Qualifying Spend.

Yes, you will still be eligible for Cash Rebate provided that the lost credit card has been replaced and activated.

You will receive an acknowledgement SMS reply to confirm your registration. However, this does not mean that you have successfully qualified for the Cash Rebate, even if you have successfully met the minimum Qualifying Spend.

Note that verification on Cardholders' total Qualifying Spend will only be conducted at the end of the Promotional Period. Only upon verification can we ascertain whether you have met the required minimum Qualifying Spend criteria (refer to Clause 4 of Terms and Conditions for definition of Qualifying Spend).

After the Promotional Period, HSBC will verify if the minimum Qualifying Spend has been met by the Registered Cardholder. Qualifying Spend made by supplementary cardholders will be consolidated under the main Cardholder's HSBC Card account for the purpose of accumulating the minimum Qualifying Spend.

No. You have to accumulate your Qualifying Spend amount with a minimum of 10 qualifying transactions within the Promotional Period to be eligible for the Cash Rebate.

No, Cardholders are only eligible for the Cash Rebate when they meet the minimum Qualifying Spend amount and minimum of 10 transactions.

Yes. All Qualifying Spend transactions charged to the Cards in the name of the same Cardholder will be aggregated together to qualify for the minimum Qualifying Spend.

Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder's Card account for the purpose of accumulating the relevant minimum Qualifying Spend.

No. Each Registered Cardholder is only entitled to one (1) Cash Rebate.

Multiple registrations by a Cardholder (whether using one or more of Cards issued under the same Cardholder name) will render the registrations null and void. For the avoidance of doubt, a Cardholder may only register once under the Offer.

Qualified Cardholders will receive an SMS notification on their mobile number registered with the Bank before 31 May 2021.

HSBC reserves the right, at any time at its discretion, to amend or vary this list without any reasons, prior notification and/or assuming any liability to any party and shall not be liable to pay any compensation or enter into any correspondence in connection with the same.