Rediscover Travel 2022 Campaign

(A) Rediscover Travel 2022 Campaign Terms & Conditions

  1. This Rediscover Travel 2022 Campaign ("Promotion") is valid from 28 April 2022 to 15 June 2022, both dates inclusive ("Promotional Period") unless otherwise stated, and is offered by HSBC Bank (Singapore) Limited ("HSBC" or the "Bank") to customers:
    1. who hold one or more main HSBC credit cards (except HSBC corporate cards, and HSBC debit cards) issued by HSBC in Singapore (each, a "Card") as a credit cardholder; and
    2. whose Card account is in good standing with HSBC over the entire Promotional Period and at the time of fulfillment (as determined by HSBC at its discretion), (each such customer, a "Cardholder").
  2. HSBC reserves the right to determine at our discretion whether:
    1. Cardholder(s) have met all the requirements of this Promotion; and
    2. Charges made to the Card qualify towards fulfilment of the relevant accumulated minimum Qualifying Spend (as defined below) set for the purposes of this Promotion.
  3. To participate in this Promotion, a Cardholder must (in no particular order):
    1. Register their interest via the HSBC Credit Card Campaign Registration Form ("E-Form") using the correct Gift Code within the Promotional Period (each successfully registered Cardholder shall be a "Registered Cardholder" and the Card used by him/her to make the registration will be a "Registered Card"). If the Gift Code consists of a spelling/typo error, the registration will be void and you will not be eligible for this Promotion.
    2. (i) Be among the first 350 Registered Cardholders to charge a minimum Qualifying Spend of S$3,800 on any of the selected eligible categories ("Eligible Categories") and foreign currency spend ("Overseas Transactions") within the Promotional Period to their Registered Card(s); OR
      (ii) Be among the first 650 Registered Cardholders to charge a minimum Qualifying Spend of S$5,800 on any of the selected eligible categories ("Eligible Categories") and foreign currency spend ("Overseas Transactions") within the Promotional Period to their Registered Card(s);
    3. Cardholders only need to register their interest once during the Promotional Period.

  4. Each Registered Cardholder who has satisfied the relevant requirements under Clause 2 and 3b(i) shall be entitled to one (1) unit of Delsey Helium Aero 60cm luggage worth S$440 (the "Gift 1"); and each Registered Cardholder who has satisfied the relevant requirements under Clause 2 and 3b(ii) shall be entitled to one (1) unit of Delsey Helium Aero 72cm luggage worth S$520 (the "Gift 2"); in each case as determined by the Bank in its sole discretion ("Gift"). Gift 1 is limited to the first 350 redemptions, Gift 2 is limited to the first 650 redemptions.

    Qualifying Spend Requirement Gift Gift Code
    S$3,800 1 unit of Delsey Helium Aero 60cm luggage worth S$440
    Limited to the first 350 redemptions.
    DEL60
    S$5,800 1 unit of Delsey Helium Aero 72cm luggage worth S$520
    Limited to the first 650 redemptions.
    DEL72
    Qualifying Spend Requirement
    S$3,800
    Gift
    1 unit of Delsey Helium Aero 60cm luggage worth S$440
    Limited to the first 350 redemptions.
    Gift Code
    DEL60

    Qualifying Spend Requirement
    S$5,800
    Gift
    1 unit of Delsey Helium Aero 72cm luggage worth S$520
    Limited to the first 650 redemptions.
    Gift Code
    DEL72

    A Registered Cardholder who has satisfied all the relevant requirements under Clause 3 shall be referred to as a "Qualified Cardholder". HSBC shall in its absolute discretion determine if a Registered Cardholder has satisfied the terms and conditions of this Promotion. HSBC's records relating to this Promotion including any details relating to registration and Qualifying Spend shall be final and binding on all Cardholders.
  5. Registrations in any other format, and/or e-form registrations with incorrect information will be automatically disqualified. An acknowledgement of participation will be displayed on the website after the e-form registration has been submitted. This acknowledgement of participation does not equate to qualification of the Gift, even if the Qualifying Spend requirement is met.
  6. For the purpose of this Promotion:

    "Qualifying Spend" shall mean posted retail transactions (including but not limited to monthly charges under the interest free instalment payment plan of any merchant, and in the case of HSBC Spend Instalment, only the total purchase amount will qualify as a Qualifying Spend in the month of purchase), including Local Retail Transactions, Online Transactions and Overseas Transactions, charged to a Registered Card (as defined below) account and/or to the account of the supplemental cardholder of the relevant Registered Cardholder (as defined below) during the Promotional Period BUT shall exclude the Excluded Transactions.

    "Local Retail Transactions" shall mean posted retail transactions (excluding Online Transactions) which are successfully carried out in Singapore dollars to a Registered Card account and/or to the account of the supplementary cardholder of the relevant Registered Cardholder.

    "Online Transactions" shall mean all retail transactions successfully charged to a Registered Card account and/or to the account of a supplemental cardholder of a Registered Cardholder made via the internet and processed by the respective merchants/acquirers as an online transaction type through the MasterCard International Incorporated and/or Visa Worldwide networks during the Promotional Period.

    "Overseas Transactions" shall mean all retail transactions successfully carried out and charged in foreign currency to a Registered Card account and/or to the account of a supplemental cardholder of a Registered Cardholder during the Promotional Period.

    "Excluded Transactions" shall mean any of the following (which shall, where applicable, be determined based on the transaction descriptions reflected in HSBC's system and the merchant category codes from Visa / MasterCard):

    • Foreign exchange transactions (including but not limited to Forex.com);
    • Donations and payments to charitable, social organisations and religious organisations;
    • Quasi-cash transactions (including but not limited to transactions relating to money orders, traveler's checks, gaming related transactions, lottery tickets and gambling);
    • Payments made to financial institutions, securities brokerages or dealers (including but not limited to the trading of securities, investments or crypto-currencies of any kind);
    • Payments on money payments/transfers (including but not limited to Paypal, SKR skrill.com, CardUp, SmoovPay, iPayMy);
    • Payments to any professional services provider (including but not limited to GOOGLE Ads, Facebook Ads, Amazon Web Services, MEDIA TRAFFIC AGENCY INC);
    • Top-ups, money transfers or purchase of credits of prepaid cards, stored-value cards or e-wallets (including but not limited to Grab Top-Up, EZ-Link, Transitlink, NETS FlashPay and Youtrip);
    • Payments in connection with any government institutions and/or services (including but not limited to court costs, fines, bail and bond payment)
    • Any AXS and ATM transactions;
    • Any payments or transactions on Carousell;
    • Tax payments (including HSBC Tax Payment Facility);
    • Payments for cleaning, maintenance and janitorial services (including property management fees);
    • Payments to insurance companies (including but not limited to sales, underwriting, premiums and insurance services);
    • Payments on utilities;
    • The monthly instalment amounts under the HSBC Spend Instalment;
    • Balance transfers, fund transfers, cash advances, finance charges, late charges, HSBC's Cash Instalment Plan, any fees charged by HSBC; and
    • Any unposted, cancelled, disputed and refunded transactions, and such other categories of transactions which HSBC may exclude from time to time without notice or giving reasons.
  7. For the avoidance of doubt, the Eligible Categories are determined by the following Merchant Category Codes ("MCCs").

    Eligible Categories MCCs
    Airlines 3000 - 3299, 4511
    Hotels/Lodging 3501 - 3999, 7011 - 7012
    Cruises 4111, 4411
    Tour Agencies 4722 - 4723
    Car Rental 3351 - 3500
    Overseas Transactions Except Excluded Transactions
    Eligible Categories
    Airlines
    MCCs
    3000 - 3299, 4511

    Eligible Categories
    Hotels/Lodging
    MCCs
    3501 - 3999, 7011 - 7012

    Eligible Categories
    Cruises
    MCCs
    4111, 4411

    Eligible Categories
    Tour Agencies
    MCCs
    4722 - 4723

    Eligible Categories
    Car Rental
    MCCs
    3351 - 3500

    Eligible Categories
    Overseas Transactions
    MCCs
    Except Excluded Transactions


    Each Merchant Category Code ("MCC") represents the main business activity of a merchant and is determined by the business classification of that merchant outlet which in turn is determined by that merchant's acquiring bank and not HSBC.
  8. All Qualifying Spend with transaction dates charged within the Promotional Period must be posted to a Registered Cardholder's Card account by 22 June 2022. HSBC accepts no liability for any late submission of any Qualifying Spend/transaction by a merchant for any reason.
  9. If any Qualifying Spend is cancelled or reversed during or after the Promotional Period such that the total Qualifying Spend charged to a Registered Card during the Promotional Period falls short of the relevant minimum Qualifying Spend, the relevant Cardholder will not be considered to have met the Qualifying Spend and will not be considered a Qualified Cardholder.
  10. All Qualifying Spend transactions charged to the Cards in the name of the same Cardholder will be aggregated together to qualify for the minimum Qualifying Spend. HSBC is not responsible for any failure or delay in the transmission of Qualifying Spend transactions by any party including but not limited to acquiring merchants, merchant establishments, or any telecommunications provider.
  11. Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder's Card account for the purpose of accumulating the relevant minimum Qualifying Spend.
  12. A redemption SMS or letter containing details of the redemption of Gift 1 or Gift 2 will be sent to each Qualified Cardholder's registered mobile number or mailing address in HSBC's records by 31 July 2022, barring any unforeseen technical delays.
  13. SMS delivery is dependent on the relevant telecommunication service providers. HSBC is not responsible in any manner whatsoever for any non-receipt of, or delay in the receipt of, any SMS by any party.
  14. If there any issues regarding the non-receipt of the redemption SMS or letter, Qualified Cardholders must contact HSBC by 31 August 2022. In the event of any disputes in relation to the Promotion, HSBC's decision shall be final.
  15. Each Qualified Cardholder is limited to a maximum of one (1) redemption of either Gift 1 or Gift 2.
  16. Use of the Gift is subject to the terms and conditions of the merchant providing the relevant products and/or services; please refer to the respective merchant for details. HSBC is not a supplier of the products and/or services provided by the merchant(s) involved in this Promotion and will not accept any liability in relation thereto. There will be no replacement of lost, defaced, damaged or stolen Gift after issuance.
  17. The Gift is not exchangeable for cash, reward points, credit or kind in all cases, whether in whole or in part. HSBC may, at its discretion, substitute the Gift with an item of equal or similar value without prior notice.
  18. The Gifts are not exchangeable for cash, rewards points, credit or any other item in all cases, whether in whole or in part.
  19. HSBC assumes no liability for any Gifts and/or Prizes that are lost during mailing or delivery.
  20. By registering for this Promotion, a Cardholder consents to the use of his/her personal data by the Bank to contact him/her with updates and offers relating to this Promotion, including the use of the Cardholder's telephone number and email address to contact him/her via SMS and email.
  21. The Qualifying Spend accumulated by a Registered Cardholder for this Promotion is not valid for the purpose of, and cannot be used for, any other offers or promotions unless otherwise stated.
  22. In the event that a Registered Card is voluntarily or involuntarily cancelled or terminated or suspended for any reasons whatsoever, or a Qualified Cardholder is determined by HSBC (in its sole discretion) not to have fulfilled the conditions of the Promotion for any reason, HSBC reserves the right to disqualify the Qualified Cardholder at its sole discretion.
  23. HSBC's records relating to this Promotion including but not limited to any details relating to registration and Qualifying Spend shall be final and binding on all Cardholders.
  24. HSBC reserves the right to vary, delete or add to any of these terms and conditions, or withdraw or alter the Promotion at any time without prior notice.
  25. In case of a dispute, the decision of HSBC shall be final.
  26. Should there be any issues related to this Promotion, the Cardholder is required to contact HSBC at 1800-HSBC NOW (4722 669) or e-mail to direct@hsbc.com.sg.
  27. This Promotion is strictly not valid with other offers or promotions unless otherwise stated. For the avoidance of doubt, Cardholders who register their Card under this Promotion shall not be eligible to participate in any other HSBC credit card promotions or similar promotions offered by the Bank during the Promotional Period. Likewise, Cardholders who register their Card under other promotions shall not be eligible to participate in this Promotion.
  28. These terms and conditions are governed by the laws of the Republic of Singapore and the parties submit to the non-exclusive jurisdiction of the courts of Singapore.
  29. All information is accurate at the time of publishing or posting online.

(B) Rediscover Travel 2022 Campaign Frequently Asked Questions

All Qualifying Spend must be transacted between 28 April 2022 to 15 June 2022, both dates inclusive.

To participate in this Promotion, a Cardholder must (in no particular order):

  1. Register their interest via the HSBC Credit Card Campaign Registration Form ("E-Form") using the correct Gift Code within the Promotional Period (each successfully registered Cardholder shall be a "Registered Cardholder" and the Card used by him/her to make the registration will be a "Registered Card"). If the Gift Code consists of a spelling/typo error, the registration will be void and you will not be eligible for this Promotion.
  2. (i) Be among the first 350 Registered Cardholders to charge a minimum Qualifying Spend of S$3,800 on any of the selected eligible categories ("Eligible Categories") and foreign currency spend ("Overseas Transactions") within the Promotional Period to their Registered Card(s); OR
    (ii) Be among the first 650 Registered Cardholders to charge a minimum Qualifying Spend of S$5,800 on any of the selected eligible categories ("Eligible Categories") and foreign currency spend (Overseas Transactions) within the Promotional Period to their Registered Card(s);

No, all registrations must be made by the Main Cardholder and using the Main Cardholder's details registered with the Bank as required by the E-Form.

Qualifying Spend Requirement Gift Gift Code
S$3,800 1 unit of Delsey Helium Aero 60cm luggage worth S$440
Limited to the first 350 redemptions.
DEL60
S$5,800 1 unit of Delsey Helium Aero 72cm luggage worth S$520
Limited to the first 650 redemptions.
DEL72
Qualifying Spend Requirement
S$3,800
Gift
1 unit of Delsey Helium Aero 60cm luggage worth S$440
Limited to the first 350 redemptions.
Gift Code
DEL60

Qualifying Spend Requirement
S$5,800
Gift
1 unit of Delsey Helium Aero 72cm luggage worth S$520
Limited to the first 650 redemptions.
Gift Code
DEL72

You may refer to the below table for the respective Merchant Category Codes (MCCs) which we will consider as a Qualifying Spend under the Eligible Categories.

Eligible Categories MCCs
Airlines 3000 - 3299, 4511
Hotels/Lodging 3501 - 3999, 7011 - 7012
Cruises 4111, 4411
Tour Agencies 4722 - 4723
Car Rental 3351 - 3500
Overseas Transactions Except Excluded Transactions
Eligible Categories
Airlines
MCCs
3000 - 3299, 4511

Eligible Categories
Hotels/Lodging
MCCs
3501 - 3999, 7011 - 7012

Eligible Categories
Cruises
MCCs
4111, 4411

Eligible Categories
Tour Agencies
MCCs
4722 - 4723

Eligible Categories
Car Rental
MCCs
3351 - 3500

Eligible Categories
Overseas Transactions
MCCs
Except Excluded Transactions

Excluded Transactions" shall mean any of the following (which shall, where applicable, be determined based on the transaction descriptions reflected in HSBC's system and the merchant category codes from Visa / MasterCard):

  1. Foreign exchange transactions (including but not limited to Forex.com);
  2. Donations and payments to charitable, social organisations and religious organisations;
  3. Quasi-cash transactions (including but not limited to transactions relating to money orders, traveler's checks, gaming related transactions, lottery tickets and gambling);
  4. Payments made to financial institutions, securities brokerages or dealers (including but not limited to the trading of securities, investments or crypto-currencies of any kind);
  5. Payments on money payments/transfers (including but not limited to Paypal, SKR skrill.com, CardUp, SmoovPay, iPayMy);
  6. Payments to any professional services provider (including but not limited to GOOGLE Ads, Facebook Ads, Amazon Web Services, MEDIA TRAFFIC AGENCY INC);
  7. Top-ups, money transfers or purchase of credits of prepaid cards, stored-value cards or e-wallets (including but not limited to Grab Top-Up, EZ-Link, Transitlink, NETS FlashPay and Youtrip);
  8. Payments in connection with any government institutions and/or services (including but not limited to court costs, fines, bail and bond payment)
  9. Any AXS and ATM transactions;
  10. Any payments or transactions on Carousell;
  11. Tax payments (including HSBC Tax Payment Facility);
  12. Payments for cleaning, maintenance and janitorial services (including property management fees);
  13. Payments to insurance companies (including but not limited to sales, underwriting, premiums and insurance services);
  14. Payments on utilities;
  15. The monthly instalment amounts under the HSBC Spend Instalment;
  16. Balance transfers, fund transfers, cash advances, finance charges, late charges, HSBC's Cash Instalment Plan, any fees charged by HSBC; and
  17. Any unposted, cancelled, disputed and refunded transactions, and such other categories of transactions which HSBC may exclude from time to time without notice or giving reasons.

Yes. All Qualifying Spend transactions charged to the Cards in the name of the same main Cardholder will be aggregated together to qualify for the minimum Qualifying Spend. HSBC is not responsible for any failure or delay in the transmission of Qualifying Spend transactions by any party including but not limited to acquiring merchants, merchant establishments, or any telecommunications provider.

Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder's Card account for the purpose of accumulating the relevant minimum Qualifying Spend.

An acknowledgement of participation will be displayed after the E-Form is submitted but Cardholder will need to ensure that the registration details provided is accurate otherwise he/she will not be successfully registered and will not be eligible for the Promotion. This acknowledgement of participation does not equate to qualification of the Gift, even if all the requirements of the participation is met.

No, Qualified cardholders will only be notified on the eligible gift and redemption details by 31 July 2022.

After the Promotional Period, HSBC will verify if the minimum Qualifying Spend has been met by the Registered Cardholder. Qualifying Spend made by supplementary cardholders will be consolidated under the main Cardholder's HSBC Card account for the purpose of accumulating the minimum Qualifying Spend.

Yes.

Yes. All Qualifying Spend transactions charged to the Cards in the name of the same main Cardholder will be aggregated together to qualify for the minimum Qualifying Spend.

Supplementary cardholders are not eligible for this Promotion. However, for each main Cardholder who is a Registered Cardholder, Qualifying Spend made by supplementary cardholders will be consolidated under such main Cardholder's Card account for the purpose of accumulating the relevant minimum Qualifying Spend.

No. Each Registered Cardholder can only register for one Gift Code and redeem a maximum of one (1) Gift.

Multiple registrations by a Cardholder (whether using one or more of Cards issued under the same main Cardholder name) will render the registrations null and void. For the avoidance of doubt, a Cardholder may only register for one (1) Gift Code under the Offer.

Qualified Cardholders will receive a Redemption SMS or letter sent to their registered mobile number or mailing address as per HSBC's records by 31 July 2022.

HSBC reserves the right, at any time at its discretion, to amend or vary this list without any reasons, prior notification and/or assuming any liability to any party and shall not be liable to pay any compensation or enter into any correspondence in connection with the same.