The ENTERTAINER with HSBC World of Experiences 2021 Terms & Conditions


HSBC Bank (Singapore) Limited, 20 Pasir Panjang Road (East Lobby), Level 13, Mapletree Business City, Singapore 117439 (HSBC) and;
The Entertainer Pte Ltd, 50 Collyer Quay, #09-01, OUE Bayfront, 049321 (ENTERTAINER).

  1. Eligibility: Open to registered mobile application users of the ENTERTAINER with HSBC App (the “App”), in Singapore aged 18 or older, at the time of entry. Lucky Draw (as defined below) is subject to all applicable federal, state and local laws and regulations and is void where prohibited by law.
  2. Agreement to Terms & Conditions: By participating in the Lucky Draw, each entrant fully and unconditionally agrees to and accepts these terms and conditions and the decisions of the Sponsors, which are final and binding in all matters related to the Lucky Draw.
  3. To Enter/Qualify: Entrants need to perform any of the actions set out on the following table (“Eligible Lucky Draw Transactions”) on the App between 13 April 2021 and 31 July 2021 11.59 pm Singapore time (‘Time Period’). It is compulsory that all entries to the Lucky Draw have satisfied this requirement. All entrants that make any of the Eligible Lucky Draw Transactions shall be eligible to enter a lucky draw (the “Lucky Draw”). Please refer to clauses 4 and 5 below for details regarding the selection of winners and the prizes to be won in the Lucky Draw (each, a “Prize”). The chances to win the Lucky Draw (“Chances”) will be allocated in accordance with the table set out below:

    Eligible Lucky Draw Transactions Chances
    Successfully activate your ENTERTAINER with HSBC account and make your first redemption on your ENTERAINER with HSBC app and make payment for the transaction using your HSBC Credit Card 15
    Make your first redemption for 2021 on your ENTERTAINER with HSBC app and make payment for the transaction using your HSBC credit card 10
    Every subsequent redemption on your ENTERTAINER with HSBC app and payment for the transaction is made using your HSBC credit card 2

    All Chances earned by each entrant will be calculated accumulatively throughout the Time Period.

    Each entrant must be the rightful owner (or have authorized use) of the e-mail address identified in the entrant’s ENTERTAINER with HSBC Account. In the event of a dispute as to the identity of a winner, the winner will be deemed to be the person in whose name the e-mail account governing the e-mail address was opened. Entrants must provide all information requested to be eligible to win, namely full name and email address.
  4. Selection of Winners: The Lucky Draw winners will be selected based on a random draw. The Lucky Draw will take place at the ENTERTAINER headquarters in Dubai, United Arab Emirates on 20 August 2021 and will be conducted by judges whose decisions are final and binding.

    Notification of Winners: Winners of the Lucky Draw will be notified via registered mail by 24 September 2021. A letter containing details of redemptions of Prize and/or the Prize itself will be mailed to each winner by post at his/her address in HSBC’s records. The Sponsors shall not be responsible for any change of mailing address of entrants. If a selected winner cannot be contacted, is ineligible, or fails to claim a Prize, the Prize may be forfeited and an alternate winner will be selected at the Sponsors’ discretion from the remaining eligible entrants. In the event of a dispute regarding who submitted an entry, the entry will be deemed submitted by the person who was issued with the ENTERTAINER with HSBC Account.
  5. Prize(s):

    Gold Prize: One (1) Lucky Draw winner shall receive Yacht charter on Galene for 8 persons (worth S$1,650).

    Silver Prize: 10 (ten) Lucky Draw winners shall each receive Dining experience for 2 persons at CÉ LA VI Restaurant (worth up to S$233).

    Bronze Prize: 20 (twenty) Lucky Draw winners shall each receive a set of 4 (four) tickets to VR Experience at Hologate (worth S$152).

    The prizes are non-transferrable and are non-redeemable for cash. Winners are solely responsible for any and all federal, state, provincial and local taxes that may apply to the Prizes. In the event that a winner selects not to collect or utilize any portion of a Prize, such portion shall be deemed forfeited.
  6. Privacy Policy: Any personal information supplied by each entrant to ENTERTAINER in connection with the Lucky Draw will be subject to ENTERTAINER’s privacy policy posted at
  7. General:

    By participating in the Lucky Draw, each entrant releases the Sponsors and their Affiliates, including advertising agencies, from any and all liability with respect to the Lucky Draw or the acceptance, possession or use of any Prize, including without limitation (i) any condition caused by events beyond the Sponsors’ control that may cause the Lucky Draw to be disrupted or corrupted; (ii) any injuries, losses, or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of any Prize, or acceptance, possession, or use of any Prize, or from participation in the Lucky Draw; and (iii) any printing or typographical errors in any materials associated with the Lucky Draw. The Sponsors reserve the right, in their sole discretion, to vary, delete or add to any of these Terms & Conditions or cancel, modify or suspend the Lucky Draw in whole or in part without liability to any entrant. The Sponsors and their Affiliates shall not be responsible if the Lucky Draw cannot take place or if any Prize cannot be awarded due to travel cancellations, postponements, delays or interruptions due to acts of God, acts of war, natural disasters, weather or acts of terrorism. The Sponsors reserve the right to disqualify any winner, as determined by the Sponsors in their sole discretion.

    Any failure by the Sponsors to enforce any term of these Terms & Conditions shall not constitute a waiver of that provision.

    Each entrant acknowledges that the Sponsors and their Affiliates have not made nor are in any manner responsible or liable for any warranty, representation, or guarantee, express or implied, in fact or in law, in respect of any Prize, including but not limited to its quality, condition or fitness for a particular purpose. Use of the Prizes is subject to the terms and conditions of the merchants or manufacturers providing the relevant products and/or services; please refer to the relevant merchants or manufacturers for details. The Sponsors are not suppliers of the products and/or services provided by the merchants or manufacturers involved in the Lucky Draw and will not accept any liability in relation thereto.

    ARBITRATION and WAIVER OF CERTAIN DAMAGES: As a condition of participating in the Lucky Draw, each entrant agrees that under no circumstances will such entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim punitive, incidental, consequential or any other indirect damages or losses in connection with his/her participation in the Lucky Draw. Any disputes arising from the Lucky Draw, or any matter arising therefrom, whether direct or indirect, will be determined according to the laws of Singapore, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action or proceeding arising out of or related to the Lucky Draw shall be instituted exclusively in the courts of Singapore, although the Sponsors retain the right to bring any suit, action or proceeding in any other relevant jurisdiction.